At RACQ Bank, we’re always looking at ways to give you more. That’s why we’ve launched our new internet and mobile banking experience. With improved features, seamless online functions and enhanced tools, we’re aiming to make your banking experience better. The new RACQ Bank app allows you to:
• Manage your RACQ bank accounts and finances online.
• Check account balances and transaction history, including pending transactions.
• Full PayID support to send and receive payments almost instantly.
• Improved self-service including password reset, card management (disable, enable and activate your debit cards online) and customisable daily limits.
• Biometric ID log in (fingerprint or FaceID).
• RACQ Bank branch locator
• Access to support and secure messaging.
Published by RACQ Operations Pty Ltd on behalf of Members Banking Group Limited ABN 83 087 651 054 AFSL/Australian credit licence 241195 trading as RACQ Bank.
Modify your scheduled payments or transfers
Enhancements to the PayID registration menu
Improved term deposit account view
Ratings and ReviewsSee All
Better, but not great
Problem 1: everytime I login it says there’s already an active session when there isn’t.
Problem 2: I get text messages and emails every time I made a transfer of money between my own accounts. This is despite all the alerts being set to off (extremely frustrating)
Problem 3: login is slower than before. Initial loading time is slower and now I have to press my name even though it’s the only account on the app.
Problem 4: keep getting pop up to add biometrics even though I already have. Also get a pop up to see new features of the app despite pressing the x everytime I see it..
The overall transferring funds process feels a lot more clunky than it did before the app redesign. Whilst a new design is great, the app feels like it just feels like everything is too big and is overall clunky.
Please do some performance and design tweaks ASAP.. other banks apps are far better than this
Great new RACQ bank mobile app
Just logged in to the new app. Hassle free.
It seems really fast and responsive and way easier to use than the old app. Great work RACQ!!! I was really getting sick of the old app, especially the balance page issue.
So this new app is easy to navigate and good being able to setup account nicknames. It would be good if there was more alerts and for like balance under $100. Anyway it’s new and I need to get back to exploring it more!!! :)
I believe in the RACQ Bank quite a lot, so I know that the banking app can be better than this. The design is.. not fantastic. Not easy to navigate nor read. Not always sure which way is up. The redesign should aim to address these things for people with....simple mindsets, as myself. The redesign should be clean, clear and crisp, logical and minimal. Possibly a personal touch where you can change the background, whatever works.
I am, otherwise, a happy customer. The app lets me down.
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Up to six family members will be able to use this app with Family Sharing enabled.