At RACQ Bank, we’re always looking at ways to give you more. That’s why we’ve launched our new internet and mobile banking experience. With improved features, seamless online functions and enhanced tools, we’re aiming to make your banking experience better. The new RACQ Bank app allows you to:

• Manage your RACQ bank accounts and finances online.
• Check account balances and transaction history, including pending transactions.
• Full PayID support to send and receive payments almost instantly.
• Improved self-service including password reset, card management (disable, enable and activate your debit cards online) and customisable daily limits.
• Biometric ID log in (fingerprint or FaceID).

Contact Us
• RACQ Bank branch locator
• Access to support and secure messaging.

Published by RACQ Operations Pty Ltd on behalf of Members Banking Group Limited ABN 83 087 651 054 AFSL/Australian credit licence 241195 trading as RACQ Bank.

What’s New

Version 2.17.0

• We've made a number of improvements on the payment confirmation screen, to make it easier to confirm the payee's details
• You can now see and confirm the payee's BSB number and bank name on the confirmation screen
• You can view contact details of a payee
• You can now confirm the account nickname on the payment confirmation screen
• Several bug fixes are included in this update

Ratings and Reviews

2.0 out of 5
152 Ratings

152 Ratings

ye nice ,

Poor design

I believe in the RACQ Bank quite a lot, so I know that the banking app can be better than this. The design is.. not fantastic. Not easy to navigate nor read. Not always sure which way is up. The redesign should aim to address these things for people with....simple mindsets, as myself. The redesign should be clean, clear and crisp, logical and minimal. Possibly a personal touch where you can change the background, whatever works.
I am, otherwise, a happy customer. The app lets me down.

MyNick5757 ,

Idiotic password management ruins it

This app makes you log in every time you open it. That would be annoying but not completely deadly, except for the fact that, as far as I can tell, they have deliberately made it impossible to copy/paste your password into the app. This is like *forcing* you to choose a simple, easily guessed password, or one you reuse for everything. I have a 20 or so character password of random symbols, letters, and numbers, different for every app and website. Because I cannot copy it from my password manager and paste it into the app, I have to spend about 2 minutes flipping back and forth, doing a few characters at a time. It’s way more efficient to just use their website in Safari. That lets me log in by copying and pasting my password. Makes the app completely pointless and I’ve deleted it.

MayZio ,

Great new RACQ bank mobile app

Just logged in to the new app. Hassle free.
It seems really fast and responsive and way easier to use than the old app. Great work RACQ!!! I was really getting sick of the old app, especially the balance page issue.
So this new app is easy to navigate and good being able to setup account nicknames. It would be good if there was more alerts and for like balance under $100. Anyway it’s new and I need to get back to exploring it more!!! :)

App Privacy

The developer, RACQ Operations Pty Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Financial Info
  • User Content

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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