Screenshots

Description

The RACV Car Share App allows you to find and locate a RACV Car Share vehicle across Metropolitan Melbourne vehicle to book and use for up to 4 consecutive days. This quick and easy experience allows you to search by dates and times and find available vehicles.
They can also sign up to be a user of the service via the app.
The App includes the following features/menu:
Book - search for vehicles, dates and times
My bookings - view upcoming and previous bookings
Key - Start/End booking and unlock/lock the vehicle
Account - Edit your profile information, my billing allows them to view past invoices
FAQs - quick access to frequently contact us - RACV details and Call assistance provides a direct link to the customer call centre.

What’s New

Version 1.2.0

Welcome 2020. We have been busy over the holiday period and have listen to your feedback. In this update, you can now extend your booking via the app. There is no reason to call us now, you can do it quickly via the app. We have also made some stability updates.

We are always working hard on making improvements to the app, So if you have any feedback or suggestions, we would love to hear from you via support@racvcarshare.com.au

Ratings and Reviews

3.5 out of 5
20 Ratings

20 Ratings

Javaerz ,

Great app and service

Have been using RACV Car Share for over two years almost monthly.

It’s a fantastic service that bears the market on many factors including price, availability and ease of use.

Their has been hiccups along the way (no body is perfect), but the RACV team is clearly investing in this project over the long term - with product improvements coming out on the regular.

cjdaff ,

Simple, convenient, a great service

Good app, great service. Love the convenience, affordability, and car quality.
The quick way to see what cars are available and where is fantastic - sometimes I jump in one of these cars instead of booking an Uber. Cheaper, and just as easy!

linners73 ,

Hopeless

I attempted to use this app to book a vehicle. Vehicles show as available and the app informed me that the booking was confirmed, however when I attempted to locate the vehicle, it was unavailable. I rang customer service who were completely unhelpful and advised me to try booking in another location, only to find that same thing occurred. Customer service could not do anything as they said “the customer is in control via the app”. We clearly are not. Do not use this service.

Developer Response ,

Hi linners73, Thanks for spending your time in providing this feedback. I know this review is a little old but I just wanted to reach out as we have made a lot of changes recently. I would love for you to give us another chance so we can change your opinion. Send me an email to operations@racvcarshare.com.au and love to work with you to change your opinion. Regards Luke

Information

Seller
Royal Automobile Club of Victoria (RACV) Ltd.
Size
56.6 MB
Category
Lifestyle
Compatibility

Requires iOS 10.1 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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