Screenshots

Description

Want an easy way to send your Single Touch Payroll (STP) report to the ATO? With Reckon Single Touch Payroll, you can submit your employee payroll in just a few simple steps. It’s perfect for small businesses that are always on the go.

Benefits of the app:
• Quick and easy STP reporting
• Always know you’re compliant
• Add employees and pay run details in seconds
• Submit your payroll info directly to the ATO
• See your past STP report status
• Receive free online community support
• Safe and secure data storage

What is Single Touch Payroll
STP legislation requires you to digitally submit employee payroll information to the ATO every time you complete a pay run. The app makes this process easy - simply pay your employees as normal, enter your pay run info into the app and send it off to the ATO. The app is an ATO approved solution so you’re in safe hands!

About Reckon
Reckon is an Australian, publicly listed company with strong financials employing over 300 people in our operations across the world. With over 30 years of experience in the accounting software industry we’re sharply focused on supporting small business and providing business owners the right tools to grow their business.

What’s New

Version 1.13.5

We’ve added a detailed view to the employee pay summary with a breakdown of initial year-to-date and pay run totals.

Ratings and Reviews

4.4 out of 5
1.8K Ratings

1.8K Ratings

Harry Takyar ,

Compatibility issue on Samsung A50

Hi team just bought a new Samsung A50 and app doesn’t seem to work on it at all . I can get to the sign in page and after that it just keeps loading . I have checked all the permission settings and tried deleting and reinstalling the app . Could you please advise what can be done to fix this issue ? I previously used this app on Samsung s8 was it was working perfectly fine and still does .

Thanks

Developer Response ,

Hi Harry,
Are you experiencing this issue on iOS or an Android (Samsung) device? Or are you operating across multiple devices (say, your phone and iPad)?
Would be great if you can provide some provide additional information on the issues you are experiencing via our community site so we can assist you.
https://community.reckon.com/reckon/categories/reckon_single_touch_payroll_app

AnnoyedReckon ,

A joke of a program

Seriously having nothing but issues with this program!!!!!
I keep getting decline by ATO and have to constantly create new pay runs in order to TRY and fix the problem as an adjustment still gets rejected and therefore problem is unresolved. I have done nothing differently. There are no changes made to the pay run. I’m seriously considering a new program, the support and help is a joke. I guess they’re trying to push you to pay for the full version of the app to get there help cause there’s no help there otherwise!!! I got this program cause it was listed and recommended by the ATO site now I feel like reporting the issue with the ATO to remove its recommendation

Developer Response ,

Hi, can you please provide us with details of the specific reasons for your STP submission being declined by the ATO? Tapping in on the declined submission should give the reason the ATO is rejecting it.

very-unhappy5487 ,

No support, constant bugs

This app has been an absolute nightmare. There is no real support for the free version, only the „community“ page. I’ve posted problems and questions and just can’t get an answer. The app is now not working for me at all since after the latest update all my details were lost and I can’t comply with the ATO‘s requirement to report the payrun, because Reckon won’t fix the bug. I rang the phone support, but they won’t help, because I’m using the free app. Wish I’d never used them in the first place!
I got a reply to this review asking to email reckon and I have now sent 3 emails and not received a single reply and the problem is still not fixed. This is so unprofessional.

Developer Response ,

Hi, we're really sorry you've run into this issue. We've resolved it and your data is safe - please send an email through to mobiledev@reckon.com from the email address you use for your account and we can restore it for you.

Information

Seller
RECKON LIMITED
Size
89.6 MB
Category
Business
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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