Redback - Smart Energy Manager 4+

When we first signed up 5 years ago, the iPad app was visually user friendly and the data displays were impressive and informative. Unfortunately, the current app is pretty useless if you want to understand the usage amounts and levels. It almost appears to be too simplistic. Please, either return to the original, or update to a more enticing display.

The app provides enough information to have a basic snapshot of what is happening. The major drawback (apart from the constant logging off) is the inability to see what the panels are producing. It only shows energy flow. So if I'm producing 4kwh but only using 0.5kwh and exporting 2 kWh (restricted due to power company etc), the panels show 2.5 kWh. So my production figures are lower than they should be, and I can't see if there is surplus to turn on an appliance such as a/c or washing machine etc. Without turning on appliances I'll never know if my panels are working as they should. Also, it'd be nice to see what I'm actually producing month by month etc but all I would see is a total of what I used /exported.

I struggled for a week to get my inverted connected to wifi (after changing password) The iPhone does not show “Network settings” and “Advanced settings” under settings although the same version of the app 2.2.8(6) works perfectly fine. Luckily my iPad came to the rescue. The customer care just provided me a manual which did not match the menus... so frustrating. Please fix ASAP