RentPay The Rental Payment App 4+

Overall amazing app with a few issues

I love using Rent Pay as someone who lives pay check to pay check, it’s a lot easier to put rent away as the month goes on - and I live that it builds my credit score!

It’s a bit frustrating however with some small bugs, the fact it can take around 3-4 days for money to go into the rent pay account and it logs me out of the app at least twice a month, which is about how often I use it - so pretty much every time I use the app it’s completely logged me out and I have to log in again, enable Face ID, set a passcode etc.

Developer Response ,

Hi Nessa,
Thank you for the review, it is always great to get genuine feedback from our customers!

Generally it should only take 2 business days for funds to arrive in your RentPay account from when they are direct debited. Please feel free to get in touch with support@rentpay.com.au and we can take a look at your account and see if there is any reason why it might be taking longer.

I also appreciate your feedback about having to reauthenticate every time you login. I will look into why this is occurring and try and get it fixed for you asap.
Cheers,
James

RENTPAY - HOORAY!!!

Absolutely awesome app that works seamlessly and takes the stress of paying rent completely out of my hands. So easy to set up and navigate through the app but if you do need any assistance their customer service staff are always very friendly and helpful.
Not only does the app pay my rent on time but the extra added features available are terrific. Being able to nominate an amount to add on to each rent payment as an Emergency Buffer just in case you find yourself short on funds one week is the best idea! RENTPAY holds onto it securely for you just like your Bank would, you can also withdraw that money at anytime and RENTPAY deposits it straight back into your nominated bank account that same day.
The app also helps you build your Credit Score, another terrific feature that’s included in the very minimal monthly fee.
This app is brilliant and if I could give it more stars I would!

Awful but works

I’ve endured RentPay for five months, lured in by their slick ads. This service is a nightmare! It’s supposed to handle my rent payments, but it’s only reliable 90% of the time. And don’t get me started on their complete failure to alert me to pause the auto-debit after adding funds to their wallet. This oversight resulted in an infuriating double-charge and overdrafted my bank account. Trying to reverse a charge or withdraw funds from your wallet? Good luck! You can only do that only via a phone call during their business hours, which is absolutely useless in any urgent scenario. And forget about adjusting a payment once it’s pending – if your rent changes, you’re stuck in a payment mess.

The final straw? The Equifax Scorebuilder feature is a total bust. It’s been over three months of on-time payments, and still nothing – the whole reason I signed up for this scam in the first place.

Save yourself the headache and avoid RentPay at all costs. I’m now using my bank’s auto-debit feature and saving the absurd $3 monthly fee. Trust me, it’s a much smarter move.