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SafeWA is a free digital COVID-19 contact register system.

The system, developed by WA Health is a secure and convenient way for venue operators and patrons to easily register their attendance at relevant venues. Through a unique venue QR code, SafeWA supports efficient COVID-19 contact tracing, should it be necessary, by providing a digital register of contact details for patrons attending venues.

The digital register was developed exclusively for WA Health and is provided at no cost to WA venue operators or the public, as part of mandatory requirements to maintain a contact register, and is an extra precautionary measure in line with COVID safe principles.

Key features include:

· Venue operators may register for a unique QR code or multiple codes for multi-function venues.

· Patrons can scan venue QR codes to register their attendance at the venue (name, contact telephone number, optional email, date and log-in time).

· Attendance data is recorded solely for the purposes of contact tracing, should it be required by WA Health.

· Data is encrypted at the point of capture.

· Records are stored securely for a maximum of 28 days.

· Records are only accessible to authorised WA Health contact tracing personnel should a positive COVID-19 case be identified.

· Permissions to use device camera.

SafeWA is the digital venue check-in technology endorsed by WA Health.

What’s New

Version 1.0.5

- A sound has been added to check-in, so users will hear a distinct sound from their phone confirming they’ve checked in correctly
- Users will be able to see the last place they checked into on their history
- Staff will be able to see if a patron has checked in
- Adding multiple visitors will be easier
- Businesses can delete a venue or scan location
- Businesses can request a SafeWA QR code pack be sent per venue now, instead of per business.

Ratings and Reviews

2.4 out of 5
841 Ratings

841 Ratings

gittejj ,

Needs updating to meet needs

I think the premise of the app is good but from a hospitality perspective the most pressing issue is that Parents/ Carers need to be able to save contact details of the people they are with.

Parents with adult disabled children cannot quickly and seamlessly add their child to the app. Same goes for people caring for their elderly relatives and professional carers who are working with people who may have intellectual disabilities. This could be fixed by adding a list of frequent contacts which can be saved in the app.

This is extremely important given this virus is likely to adversely affect these communities first. Please fix.

Developer Response ,

Hi, thank you for getting in touch and for your suggestion to improve the app. We are looking at introducing a function in a future update that will allow users to save the contact details of accompanying individuals to enable faster check-ins. This will save users from having to repeatedly re-type individual details when regularly checking in the same additional visitor such as family members. It will, as you state, will be very helpful for professional carers working with people with disability. Thank you.

Jujujuju168 ,

Absolute rubbish

I reinstalled this app 4 times before it would even let me set up my account.
Since then 50% of the time I open the app to find it’s logged me out and it doesn’t interact with keychain so I’ve got to manually enter my details again.
Today I’ve just tried 11 times to enter my credentials without any success. Thinking I must have forgotten my password I tried to reset it I filled in my phone number and pressed the button to sms a reset link, and again, and again, in total 20 times.
I don’t usually bother to write reviews, but this app is just such rubbish that I’m compelled to.
Given its practically compulsory in Western Australia and a health requirement, and produced by a health department that has announced a new maternity hospital at a cost of $1.6billion, I’d have thought you could try just a little harder to get this app right.

7310J ,

Functional and easy to use

Generally works well, and preferable to having to sign in manually (although that option should be maintained wherever possible, as some will be unable to use the app, and the desired result is obviously to have the information available if required). It would be useful however to be able to save the details of other people who frequently accompany the user, and to be able to select those names from a list as required, rather than having to enter the details manually each time.

App Privacy

The developer, Department of Health (Western Australia)”, indicated that the app's privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Privacy practices may vary, for example, based on the features you use or your age. Learn More


Metropolitan Health Service Department of Heath
67 MB

Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.



Age Rating


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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