Salesforce Authenticator 4+
salesforce.com
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- Free
Screenshots
Description
Salesforce Authenticator adds an extra layer of security to your online accounts as a strong, out-of-band authentication provider. The app sends you a push notification, and you tap 'Approve' for logins and critical actions when it's you, or 'Deny' if it's not. For even more convenience, Salesforce Authenticator can use location services to automatically verify from locations you trust, like your office or home. Better yet, Einstein can save trusted requests for you! Then you need only respond to notifications when something out-of-the-ordinary happens.
You can also get a verification code when you need one. The codes also work as a backup authentication method if you're on a plane, or have poor connectivity. This means Salesforce Authenticator also works with third-party services that use OATH TOTP tokens.
http://twofactorauth.org.
Continued use of GPS running in the background can dramatically decrease battery life. Rest assured, we go to great lengths to ensure minimal GPS use so that Salesforce Authenticator does not significantly impact your battery life.
What’s New
Version 4.7.0
We made automation easier than ever.
- Automation is now enabled by default to approve requests that you trust when certain conditions are met.
- We added Einstein icons for automation to Salesforce ecosystem accounts the home screen. The automation toggle includes an Einstein icon that is blue when automation is on and gray when automation is off. Accounts include a blue Einstein icon with a check mark if automation is enabled, a gray icon with an X if it’s disabled, and if automation isn’t an option, the Einstein icon doesn’t show up.
- We fixed some bugs.
Ratings and Reviews
Excellent Authenticator
Easy to setup, backup and adds the relevant name of the mfa service unlike the Microsoft Authenticator which is clunky and you never quite know whether it’s backing up or not plus very difficult to transfer to another device (authenticated of course )
The most buggy Authenticator I’ve used
Everyone seems to be trying to lock things down with 2FA now. Some do it really well, and others do it in a way that keep you locked out of your own account. The Salesforce Authenticator is tilting towards the later. Super slow approval notifications in the app. Back up works some of the time. Every time I go to log in to Salesforce I have about 75% confidence I’ll actually be able to get in. Until they get my confidence up to 100%, this stays at 1 star. Alternatively, don’t try and do the 2FA yourself and try outsourcing it to people that do it really well.
Never authenticates based on location
Two issues:
1. It detects your location fine if you work at some big complex where one address spans a sizeable geographic area, but if you work in a densely populated area, the address you are detected at will change every time you authenticate.
2. Even if the authenticator remembers your exact address, it won't automatically approve your login attempt. The app now has a big history of everywhere I've been, but doesn't do anything for me with this information.
App Privacy
The developer, salesforce.com, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Contact Info
- User Content
- Identifiers
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- salesforce.com
- Size
- 66 MB
- Category
- Business
- Compatibility
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- iPhone
- Requires iOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Apple Watch
- Requires watchOS 3.0 or later.
- Languages
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English, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- Age Rating
- Learn More
- Location
- This app may use your location even when it isn't open, which can decrease battery life.
- Copyright
- © 2025 by Salesforce.com, Inc.
- Price
- Free