Trade up to a new Galaxy today. Enjoy the Galaxy you want.
Samsung Trade-Up is a Samsung’s exclusive program that allows customers to send in their eligible existing device for a credit value which is applied to the price of their new Samsung device.
With Samsung Trade-Up App, you can thoroughly assess your device functions, understand the condition of your device, and get trade-in credit estimate towards your new purchase, and use the Trade ID to complete your device trade-up immediately with a discount on your new Samsung.
To verify the condition of your device, you’ll be guided to complete some interactive tests and a questionnaire which will take less than 5 mins.
A full device functionality assessment summary will be provided with a trade-in estimate and your Samsung Trade ID.
A step-by-step guide to prepare your device for trade in will be offered.
No need to go back and forth to search. You can find your nearest Samsung store on the app easily.

What’s New

Version 1.0.2

• Reduced the amount of tests which will reduce the amount of time it takes to get your trade-in credit estimate
• Bug Fixes and Improvements

Ratings and Reviews

1.0 out of 5
31 Ratings

31 Ratings

Jimmy - Tech Researcher ,

Testing not consistent

Using a fully-functional iPhone XS, the app has some issues with running the light sensor test.

In certain environments, the app does not seem to accurately register the hand being removed or applied.

There's no way to re-take the test, the app will assume you own a faulty device and permanently downgrade your rebate. While the Samsung trade-in deals seemed enticing, will most likely stick with Apple's reliable trade-in methods after this experience.

Oshies ,

Horrible App

Not only is the app a pain to work through, it does not work correctly. I used it for an iPhone 6s and at the end it picked it up as an iPhone 8 and you can’t change it to what is correct. In the end Samsung Call centre advised to leave it and push it through due to time constraints. Held up my purchase for hours....

Fix it.

Taloulaw ,

App trade in online does not work

I was helping my brother with the trade in online using this app. And it did not work. I tried multiple times, the wifi was on and connected. All details were correct as I checked. It would not finish off the online trade.

App Privacy

The developer, Asurion, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Financial Info
  • Contact Info
  • User Content
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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