Shebah 4+

I had to request a booking a few times before getting a car, I cancelled the booking a few times on the app as it was taking too long to connect me with a driver. If it doesn’t work straight away keep trying, I guess there aren’t enough drivers yet. Looking forward to trying it out as I love the idea.

Drivers are friendly and most know what they are doing and where they are going it I’ve pre booked and had drivers not turn up, cancel at the last minute, been 45 minutes late without notification. I’m at the point where Uber is more reliable and safe. It’s not safe when your Shebah driver leaves you stranded. Today I had to call an Uber as I was stranded for an hour. My driver got completely lost. This has happened too many times. They charge you a $20 fee if you cancel. They charge the driver $10. Some drivers are super inconsiderate and leave you stranded alone at night.

App is glitching and not taking any form of payment method even after re downloading. I’ve tried 3 different cards all with plenty of money for the trip. Support are useless “this will take 24 hours” I deleted the app.

When you have so many competitors you would think getting your clients payment methods working would be a priority!!! Boycotted for good, along with all family members.