Sherpa Driver 4+

Was using drive yellow before they merged. Started using Sherpa being a very poor and headache experience. Poor communication getting deactivated for minor things without even a warn or courtesy call first half way through another job. You will get deducted for damages before any investigation happens meaning payments will be delayed for weeks. Even after providing proof of every thing. You will get warnings on your profile for pretty much everything from being late to incorrectly taking a pod. Been warn you may end up delivering things long distance any if anything goes wrong not there way you will get deactivated and warning messages. Again leading to whole day gone to fight for reactivations. If there’s delays on pick ups forget about getting paid wait times and be warn they will put a warning against you for it been late even if you turned up on time for the pick up it’s out of your hands.

I have been working with Sherpa for more than 2 years. The organization pays good value for work. The staff is excellent at times. But there are few instances when they treat the contractor delivery partners as slaves. One name that comes to mind is Cel. She has been offensive at times, with derogatory tone. These few people are issuing false warnings and also are taking benefit of being in a position to do so. I had an argument while delivering, as soon as I completed it, the person handling the delivery gutted out their frustration by issuing a false warning that my delivery proof wasn’t appropriate. These instances are heart breaking. They have no appreciation for hard working people, abhorrently they harrass people, clearly they lack practical knowledge of being on field and they can’t understand real time problems of the drivers. They dont support but make it hard to deliver sonetimes.

Yeah look just started with them and i was flat out doing ALL their jobs and because i was a machine. Some deliveries ended up being usually 5-10 minutes late, which is not late in my professional standards book of service. There deliveries have an annoying timer that counts down even when waiting at the pick up, so your dammed if you do and dammed not to make much money with their 50cent surge pricing. This company has no common sense on understanding of the cost of living. Cool. If ya need a executive advisor im happy to work for you to improve your poor arrogant business for success.