ShopBack: Shop & Earn Cashback 12+

It actually works

ShopBack is actually a decently useful app. So far I’ve withdrawn $30 into my bank account that I saved up on the app. It does take 1-3 months for purchases to stop pending but people have to understand that this is a precautionary measure to prevent people from abusing the service. I’ve not had a problem with purchases not being tracked. Agoda is a good one to use as I have pending a $50 cashback which adds up if you travel frequently. I have around $25 ready to be withdrawn and a further $70 that is pending. You just have to be patient. I don’t understand why people complain about the wait time.. if you hadn’t used this app you would have never gotten any cashback in the first place so a bit of waiting is negligible for doing something you would have done regardless of the app exisiting. I think it is a great app if people have the patience to use it to shop for their items.

The Offers Work, But Support Is Lacking

For the most part, this app is FANTASTIC. I’ve redeemed over $600 in a a little over 12 months, while on a very tight budget. Occasionally there’s a hiccup in a purchase not tracking or the wrong cashback being recorded, which are easy to fix. However they take time, and this is a particular issue when you need to verify something BEFORE making a purchase.

IE - the app usually tells you when or which coupon/promo codes are valid for use and will provide cashback. However, sometimes stores have an upsized cashback rate (maybe from their usual 4% to 10%) for a limited time but exclude the use of coupon codes - despite particular coupon codes still being listed as valid in the app. There is no way to contact the support team fast enough to get an answer before the promotion ends, thus rendering any answer useless. The virtual assistant can’t answer most questions, so this isn’t a viable route.

Other than that, the app is great. This is genuine, and by far the most useful and rewarding app I use.

Great service

I have been using Shopback for some time now. At the start I was sceptical about it and read lots of bad reviews where people claimed they never received their cashback. My advice to those people - start reading T&Cs before purchasing anything, you will see if your purchase is eligible for a cashback or not. Also I don’t understand people complaining about waiting time, it’s not Shopback who you are paying to, but a merchant you purchased a product from, so money can’t magically appear on your account a week later. So stop complaining and start enjoying some extra money you can save up on your purchases! If you didn’t use it, you would get nothing, so why complaining?
Also they have awesome customer service - very polite and efficient :)

Developer Response ,

Hi ShopBacker, thanks for your feedback and support. If you have any further enquiries, please reach out to us here: https://app.shopback.com/HappyBagAU. Have a nice day. :slightly_smiling_face: