Smart TV Things for Sam TV App 4+

The app keeps trying to connect to my tv and it has successfully connected once in 10 attempts. I finally thought the nightmare was over when I was connected but then I turned the TV off and the app needed me to reconnect to the TV again. I was unable to connect the second time. I am on an iPhone so perhaps that could be an issue. I want to cancel my subscription but there is no email to unsubscribe and my apple subscriptions don’t show it as a current subscription and I am guessing the free 3 day trial period did not apply for the lifetime plan of $30 or so dollars. The app appears to have withdrawn funds from my bank account on the same day of downloading the app.

I was looking for the Samsung app to download for my new frame tv and downloaded this app thinking it was the Samsung one. Paid $30 for the lifetime subscription thinking it’s the Samsung app and realized later on after talking to people that this is a third party company app! The name
Of it sounds the same as the Samsung app and it is the first app you see as you search for the Samsung one. Very misleading! I hve tried to get help and support to refund my money and have had no one contact me. Absolutely dodgy - beware. Not to mention couldn’t connect my tv to this app at all. Once I downloaded the Samsung app had no issues connecting at all!

I had to reset all my settings to factory settings because the TV kept on providing audio feedback on everything I did with the remote control. Only resetting the factory settings would stop that. This app was totally useless in setting up the TV. It wouldn’t work until the TV was actually set up using the manual remote. that’s because the TV has to be connected to the network, but you have to do that via the manual remote. Furthermore, it may me pay for the app! Now I have to cancel the subscription manually.