SmartyMe: Daily Microlearning 13+

If I could I’d give them a minus 10 rating! I urge anyone considering a subscription to proceed with caution. I was genuinely excited to sign up for a service that seemed appealing, and I authorised a single transaction as part of the subscription process. However, when I later checked my bank account, I saw three separate transactions had been processed—without my consent.

I contacted them, only to be met with a dismissive response that felt automated and impersonal—possibly AI-generated. Instead of taking responsibility or offering a proper resolution, they made the situation worse by offering me yet another subscription at a reduced rate as some form of "compensation" for what they called my “poor experience.”
Do not trust this app!

Thank you for taking the time to share your experience, I can see how deeply frustrating and disappointing this must have been, especially when you signed up with genuine excitement and trust!

Seeing unexpected charges on your account is a serious concern, and I’m really sorry you were left feeling unheard and dismissed. That’s the opposite of the experience we want for anyone using our service. You absolutely deserve a clear, human response and a solution that respects your time and trust.

Please let us make this right. I’d like to ask you to contact us again at support@smartymeapp.com and mention you'd like to speak directly with our supervisor Max. He’ll personally review your case in full detail, including the charges and how your initial inquiry was handled, and will work with you to find a resolution that truly respects your situation.

We genuinely care about getting to the bottom of this and earning back your trust, and I’m really sorry that we missed the mark in your first interaction!

I do not recommend this app. Although it promotes itself as offering innovative techniques to improve communication and public speaking, the reality is quite different. The content is extremely basic — mostly just written text with no interactive exercises or practical tools — and it does not align with what was advertised.

I also experienced issues accessing the platform through the website. I was only able to view the content via the mobile app, which was disappointing.

Worst of all, they do not offer refunds, even when the product clearly does not meet expectations. I strongly advise others not to waste their money. Be cautious — the promotional material is misleading.

Thank you for your thoughtful review. We’re sorry to hear the content didn’t meet your expectations. We aim to provide a simple, accessible experience, but we understand that this format may not work for everyone. Please feel free to reach out to support@smartymeapp.com if you’d like us to take another look at your case — our supervisor Max is available to help.

I do not recommend. I signed up for a week trial, pressed the next button and then they charged me another $30 for something I didn’t even know i got. The app is dodgy, chat gpt has better knowledge. Its an overview of tools and bits and pieces you can get from watching tiktoks(plus you can listen to tiktok). They sent me an email stating that they wouldn’t refund me according to some policy that they didn’t send me, but they would cancel any future subscriptions if i responded to the email i sent them asking for cancellation and refund. Terrible. I wish there was a zero star bc they deserve that for sure. Stay away from these scammers.

Thank you for your feedback. We’re sorry to hear about your disappointing experience and understand your frustration regarding the charges and refund process.

Our intention is to provide a valuable learning service, and we regret that you feel this was not the case. We do have a refund policy in place, and we aim to be transparent about it; however, we understand that communication could have been clearer.

If you would like us to review your case further or need assistance with cancellation, please contact us directly at support@smartymeapp.com. We’re committed to addressing your concerns and improving our service.

Thank you again for sharing your experience.