SOCAR Malaysia 4+

The app doesn’t have any option to login. I had an account before, and I signed out for no reason. Later I tried to login and the system has only option of registering. When I used my mobile and email, the systems says that you already have an account, but once again doesn’t allow me to login.
When asked help from the website, their representative asks to provide all documents again. This is ridiculous.
We use SOCAR when we travel, and if the app is so useless and response is so unprofessional, we lose two to three days.
Other options, such as Go Car has much better application and services

We’re sorry to learn that your experience has not been satisfactory. It’s never our intention to let you down. This isn't how it’s supposed to be. Hope you can drop us an email at help@socar.my. We want to fix this, not just for you, but for all our customers. There may have been some disconnects which we hope to be able to address. Looking forward to hear from you. And above all, we're so sorry for the experience.

It was hard to understand, and when I drove to another state. It ask me to go back from where I came from. I literally paid so much money in this ridiculous scam. The service provided was very slow, and not helpful at all. The car has no key card, no proper maintenance.

Just don’t use this app lol

We sincerely apologize for the poor experience. As for there is 2 booking type for Intercity and Roundtrip. It is for dropping off at another zone and returning back to the initial zone respectively. We're afraid we are not able to find your booking reference number. Kindly provide your booking reference number and a screenshot of this review to help@socar.my and we'll contact you for further assistance.

Wanted to trust this company so much but I have difficulty in typing and selecting in the app during sign up made me skeptical with the quality of the car and service they going to provide

We sincerely apologize for the poor experience with registration. Hope you can drop us an email at help@socar.my. We want to fix this, not just for you, but for all our customers. There may have been some disconnects which we hope to be able to address. Looking forward to hear from you. And above all, we're so sorry for the experience.