St John First Responder 12+

St John Ambulance Western Australia Ltd

Designed for iPhone

    • Free

iPhone Screenshots

Description

Improve the speed and effectiveness of delivering critical first aid to patients

This free multi-use app has already proven to be life saver with more than 300,000 downloads. It is able to link in qualified first aiders to deliver critical first aid to patients in need. Suitably qualified first aiders can sign up as a first responder through the app and be notified when a medical emergency happens in their vicinity. Once an incident is accepted by the registered first aider the app will display a map showing the incident location, the app user location, the quickest path to the incident, as well as a live tracker of an approaching ambulance. Another great feature is its ability to track down the caller in a triple zero (000) emergency situation when the caller is unsure of their precise location – making the app a vital piece of “kit” for anyone traveling far and wide or moving through unfamiliar surrounds. By calling 000 via the app it will automatically send your GPS coordinates to the St John WA State Operation Centre.

Additional features:
- First aid guides
- 000 dialer
- CPR metronome
- Nearest automated external defibrillators (AED) locations
- Nearest medical centres and emergency departments
- Access to first aid tips
- Special offers from St John WA
- Your courses and course reminders
- Upload the location of new external defibrillators (AED) locations
- First responder incidents heatmap
- Patient transport services information

The app integrates with the St John WA website and allows course purchases at discounted prices.

* Please note that the First Responder App is designed for use in Western Australia. App features such as Nearby Defibrillators, Nearby Medical Centres and First Responder Incidents are only supported for Western Australian locations.

What’s New

Version 1.13.15

- Bug fixes and reliability improvements.

Ratings and Reviews

4.2 out of 5
65 Ratings

65 Ratings

JeanneBernitz ,

App crashed but found solution

Had trouble with app crashing but we found out why and developer said they would update for next version. Otherwise app seems to work well.

Developer Response ,

Thankyou Jeanne for getting in touch with us. As we discovered, the crash was caused by a setting on your iPhone (Language and Region) being set to South Africa. Workaround solution is to set your Language and Region to Australia. This will be fixed soon in the upcoming release of the app.

community volunteer ,

Misleading information

The “Defibrillator nearby” feature is really unsafe. The map shows numerous defibrillator locations but the vast majority of them are not available for public use for most or all of the time. I have personally visited and enquired at all of the claimed defibrillator locations close to me and know that only one out of seven of them is actually available for public use. This misleading information may lead to wastage of precious time and loss of life. It’s not acceptable for St Johns to say that they will advise people which defibrillator is available when they phone the service. Any defibrillator that is never available for public use simply shouldn’t be on that map. It’s totally unacceptable.

Developer Response ,

Hi, All AEDs listed in Western Australia are checked and maintained by the dedicated Community First Responder team here at St John WA. Yes some are only available during business hours, or when a building is open. However the instruction shown in the app is that if you cannot locate the AED, please call 000 and you will be given instructions how to access the AED. In all cases, the owners of these AEDs have given St John express permission to show the location of their AED in our app. If you believe there are errors in some of the locations, then please call the Community First Responder team on 08 9334 1428 and they will be happy to take on board your feedback.

Czthsogm ,

Rarely Works

After a recent family emergency situation, I downloaded the app. I keep testing the functions of the app however the Toolbox opens only about 20% of the time. Also, there are five Defibrillator locations within 500m of my home. I went for a walk to make sure I was aware of the exact locations...but found that only one was accessible as the other four are locked within buildings. This needs to be updated in the app immediately as it is very ‘misleading’ AND could cost lives in an emergency.
I love the idea behind the app...however it requires lots of tweaking...

Developer Response ,

Thankyou for your review and feedback on our app. Please update to version 1.13.15, released on 2 September 2021. This release fixes the issues on the toolbox.

App Privacy

The developer, St John Ambulance Western Australia Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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