Stripe Dashboard 4+

Stripe is very easy to use & customer friendly. Payments have always come in on time, no quibbles (so far).
User options on the app is somewhat limited but desktop version is sharp & has everything you need.

Hi there—we appreciate the nice and honest review.

Been around in circles with this useless company .Have been waiting to be paid for 3 weeks now. Getting emails saying I need more verification, responding to these emails with more verification and then being told that my account has now been approved but still can’t accept payments. I have spent hours wasted on the phone going around in circles with them saying there putting it as a high priority and there sorting it out . I am now 3 weeks later back to square one with another email saying my account needs be verified to continue with there service . Seems stripe must just hold money for as long possible you as many people as possible . Do not use this company !

We're more than happy to help with this if you reach out via heretohelp@stripe.com!

Stripe has the most misleading website!

1° NO PROMPT CUSTOMER SERVICE
If you have any issue with them there is NO phone number to call only via email or you leave their number and they will call in 30mins later in a drop call where your phone will ring one and drop out leaving with no time to answer although the website say 3mins.

2° FAST PAYMENT DOESNT EXIST
Took me 30days to have the funds in my stripe account and even after talking to 2 differents customer service team member still haven’t receive my money in my bank account and they said it’s because I haven’t provided an website or instagram account of my business WHEN IM A SOLO TRADER AND I DO NOT HAVE ONE

3° UNTRAINED STUFF
People answering answering by the standard Q&A from the website so if you have any questions that isn’t in the website Q&A they don’t know the answer

Ok platforms but the updates haven’t been updated on theirs Q&A so isn’t a very straight forward system as you read things and nothing alignes with what is written in the website

Hi there. We are incredibly sorry that your experience with support was less than optimal. We have taken note of how your case was dealt with and have passed your feedback on.
In case you still need assistance with your issue. Please feel free to reach out to us directly at heretohelp@stripe.com using the same email address associated with your Stripe account.