Suncorp Secured is a 2-Factor Verification app providing an additional layer of security for your Suncorp Accounts.
1. Download the Suncorp Secured App.
2. Use your Suncorp Credentials to log in.
3. Set your unique 6-digit PIN code.
4. When prompted, enter the 8-digit token code into your Suncorp App, Suncorp Bank App or Internet Banking.
Ratings and ReviewsSee All
Simple to use App
I cannot understand the poor ratings. If you use internet banking, it appears in the past you could buy a Security Token. This has been replaced by downloading this App. When you open Suncorp Internet Banking on your PC you have to enter your Customer ID, your Password and there is another field, Security Token. It’s here you open the Suncorp Secure App and it generates a Security Token Number which you copy and enter into your Internet Banking Screen on your PC. What could be easier. I assume the same works if doing your banking via the Suncorp Bank App. which works like your PC’s Suncorp Internet Banking, but just on your mobile phone.
Used this app once 6 months ago and completely forgot I had it or the pin. To reset the pin I had to all customer service - it took at least 8 attempts to reset the app (over half an hour on the phone) meanwhile I was locked out of my account because I couldn’t access it with out a number from the app. Only found this out while I was trying to pay for something via poli online so decided to pay by card - but I had to transfer money from one account to the other. Then found out I had been locked out of my mobile app due to my failed attempts to sign in on poli. Really ruined a whole afternoon. Get it together Suncorp
Can’t have multiple apps for the same ID
Both my book keeper and myself, as the business owner, need access to the banking but we cannot both have use app without having seperate customer IDs. After a lengthy phone conversation we now have to go into the ‘local’ branch (45min away) to set up a secondary ID which will link to the one account. Whoever downloads the app last is the one who’s token works. Very frustrating, and an utter waste of time.
Up to six family members will be able to use this app with Family Sharing enabled.