Suncorp Secured 4+

Suncorp-Metway Ltd

    • Free

iPhone Screenshots

Description

Suncorp Secured is a Two-Factor Authentication app from Suncorp.

It provides an additional layer of security for your Suncorp accounts. When using this app, please do not share the security codes with anyone, including Suncorp.

How to use the Suncorp Secured App
1. Download the app.
2. Use your Suncorp credentials to log in.
3. Set your unique 6-digit PIN code.
4. When prompted, enter the 6-digit token code displayed in the Suncorp Secured App into your Suncorp App or Internet Banking.

What’s New

Version 1.6.0

Thanks for using the Suncorp Secured App. We're continually updating this app to improve your experience.

This update includes bug fixes.

Ratings and Reviews

1.6 out of 5
348 Ratings

348 Ratings

akh2919 ,

Just terrible

Like all products from Suncorp, this app is frustrating, unnecessarily complicated and infuriatingly full of bugs. I managed to log in and input a pin, the app then crashed before finalizing. I tried to log back in to restart the process, and it wouldn’t accept my ID and password that I had literally just used a moment ago. It has an option for “forgotten credentials” that takes you only to a phone number- no option to retrieve credentials online. Not to mention that I shouldn’t have needed to ‘retrieve credentials’ because the details and password I was using were correct.
After I called the number provided and sat on hold for 10mins, the rep told me that the app has known problems and I should just uninstall and reinstall. That did the trick.
Honestly, with all the time and energy I’ve put into trying to get Suncorp apps and websites working I could have just moved all my accounts to a new bank and it probably would have been quicker.

Pan054 ,

Suncorp app combined with Suncorp 'Secure': aaah!

Installed Suncorp Secure (an app that just produces tokens, why not call it Suncorp Tokens), I was able to create ONE transfer. Now I only get the message that 'something went wrong, we are having some technical difficulties, try again later'.

Suncorp Secure can be installed on one device only (don't ask why), and refused to be installed on my Samsung A71 phone. So now I can only check my balance if I have my ipad with me.

I'll spare you all the crazy hoops that are required to get Secure to work (a new user ID needs to be created, no idea why, again), but take some time off and have the valium ready, would be my advice. Or stick with the 'normal' app.

Brisbyte ,

Simple to use App

I cannot understand the poor ratings. If you use internet banking, it appears in the past you could buy a Security Token. This has been replaced by downloading this App. When you open Suncorp Internet Banking on your PC you have to enter your Customer ID, your Password and there is another field, Security Token. It’s here you open the Suncorp Secure App and it generates a Security Token Number which you copy and enter into your Internet Banking Screen on your PC. What could be easier. I assume the same works if doing your banking via the Suncorp Bank App. which works like your PC’s Suncorp Internet Banking, but just on your mobile phone.

App Privacy

The developer, Suncorp-Metway Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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