Sygic Travel Maps Trip Planner 4+

I would give 4.5 if Apple allows it. But only 4 or 5 is allowed. So 4 it is.

Overall, this app and the service behind it are extraordinary. I did not exaggerate at all by using this word. This is probably the only app in the market that understand the key parts of trip planning:

1. You need an accommodation which you leave every morning and get back every night.

2. You set a few places to go and arrange them base on their geo-location and estimate the travel time.

Easy ha? It's too sad that no-one else gets it. Travefy is close but still not there. I almost bursted into tears when I found Sygic. I even looked for job opportunities as I am a GIS web developer and this is something I finally found some company are doing the right thing. But sadly they don’t have an Australian opening.

Anyway, out of 2 reasons I didn't give a 5-star review:

1. This app supports Japanese public transportation badly. By badly I mean ZERO - I planned my 14-day trip for 6 major cities in Japan, ZERO public transportation route was found. As a developer, I understand the difficulties to support every single country. But maybe to use google maps API a bit for certain area if users are premium? (I know googles stuff are really expensive)

2. Sometimes the app crashes on my iPhone 8 but not on my iPad.

Hi, thank you for the detailed feedback, we appreciate it! It's great to hear that you find our app useful. As for your comments - we include public transport only in selected destinations - in the majority of top tourist destinations in Europe and North America. We are currently working on adding more cities but the data depends on open transit data published by local authorities. Google stuff is expensive, you're right, that's why we opted out for open data. I'm also sorry that the app crashes on your iPhone, we will look into it. In the meantime, try reinstalling the app and restarting your phone, it might help. Nikola / Sygic Travel

Wish you could buy once and not have to purchase subscription as the only option, otherwise it's a great app. Please give another map option besides built in and apple maps.

Hi, thank you for the review. Since you have already purchased the subscription, you cannot see any other options right now, but as soon as it ends, you will be able to choose a different option. Hope this helps. As for the navigation app - unfortunately, we are not considering adding additional navigation apps but thank you for your suggestion, we take it into account. Martina / Sygic Travel

I downloaded this app based on reviews. As I was doing so I read a bit more into it. It appears to get the best out of it you need to pay a subscription. I get that the developers need to make money but I think the approx $50 full purchase or $7 per month is a bit much for a niche app. But that’s not a deal breaker.

More importantly, I looked at the privacy details and saw that they basically track everything you do. No thanks. So I deleted it before using it.

I gave a 3 star review even though I haven’t used it because it’s reasonable to make money (even if a little steep imo) and the app is probably very good. But no matter how good it is, you lose 2 stars because of the tracking.

Hello, thank you for the message. I'm sorry to hear that privacy is the reason for you to give us a bad review. I'd like to assure you that we only use verified companies for tracking (Facebook, Google and Mixpanel) and we strictly use the data for support purposes, analytics and marketing purposes as described in our privacy policy: https://www.sygic.com/company/privacy-policy. Please take a look at it, I hope it will help. If you have any other questions concerning how we process your personal data, you can contact my colleagues at privacy@sygic.com, they will provide you with more details. Nikola / Sygic Travel