THE OUTNET: UP TO 70% OFF 4+

Hard to use

When reviewing something like a Black Friday sale it takes ages to go through the selection. I had to apply the designer filter 3 times which takes a while. I understand you want people to use the app but for large sales it’s difficult and frustrating. Tap the wrong icon and you’re back to the start. Prohibited me from looking at shoes, bags etc because it was just too hard.

I would suggest for large sales allowing access via browser also as it’s much easier to use when scrolling through larger selections.

Developer Response ,

Hi 👋 , Thank you for taking the time to leave your review. We apologize for any frustration caused by this. We are currently working on our filtering functionality to make it easier to filter down in the future. We plan to release these changes in the new year, so watch this space! Thanks, THE OUTNET team.

Great site but no product reviews or specific sizing

Love this site and shop here a lot. However, I do have two qualifications. When I find something I like, I need to cross reference to the designer’s website to find accurate sizing as The OUTNET seems to use a generic table that doesn’t adjust for different designers. It pretty much always says items are true to size when there is considerable variation. In Australia, clothing size aligns with UK sizing and shoe sizes align with US sizing. The shoe sizing is particularly bad onThe OUTNET as “EU” can mean a variety of things. Also, there are never any reviews or pics of items in real life, so I need to go to other sites such as Rent The Runway to learn if the item is short, itchy, tight, difficult to wear etc. but otherwise, the quality and shipping is very good and I have enjoyed everything.

Recent changes to app AWFUL!

I have been shopping with TheOutnet for more than 10 years and the changes they have recently made makes this app THE worst online shopping experience by far. I am so disappointed. Changes: they no longer include garment measurements (which I lived by); I cannot open my Wishlist items from the Wishlist, I have add an item to my bag to look at it; Wishlist items are all askew: jeans show as a skirt etc.; it is simple ONE BIG MESS!! If they don't improve and return the old features, I will have no choice but to stop shopping here.