TouchNote Custom Cards & Gifts 4+

I have been using touchnote for a few years now and send over 20 postcards every two months. One of the best features is the little preview they email you after you have sent a card where you have the opportunity to quickly correct on the app any errors you’ve made, or simply reply to the email if there’s something not right.
The only address problem i have had is that it thought “WA” was Washington instead of Western Australia … but that seems to have sorted itself lately - i have never run out of space for the address.
The improvement I would dearly love is some more text font options! the two script ones seem fairly illegible especially for sending to older people as i do … then two others are great kid fonts but i’m sure one of these would be sufficient? I’d love just another easy read italicised font!
Also annoying is the personalised stamp option is not available in Australia and the “free map” does not really work either - it will happily find Esperance for you on the map but then name it “Australia” 🙄
Anyway on the whole thanks for a great app! and great customer service.

*Updated following yet another unhelpful email from your “support” team.
So now I am so frustrated. Template answers do not provide helpful information. Suggesting that I simply type the address into all the provided space so that it wraps awkwardly and makes life a NIGHTMARE for the postal service is not a solution. Now I just need to figure out how I am supposed to get my money back.

I was super excited when I downloaded this app at the beginning of the week. We have our youngest son in the Australian Defence Force and I saw this as a great way to easily and regularly send photos and letters from home. I bought $50 of credits to have plenty to start with and then jumped into creating my first postcard. And that’s when things went rapidly downhill. The address field is simply not big enough to include all the necessary information. I emailed support (including the address I was attempting to add) and the reply was a template response that gave instructions for the US. Not particularly helpful when I live in Australia. Poor customer service is not a great way to encourage customer brand loyalty from the “open the box” moment. Very disappointed.

I have been sending postcards with Touch Note for some time now.
This app is easy to use, quite economical and so convenient, especially when travelling overseas. All the postcards sent have been received and the quality has been wonderful. I love the way I can really personalise cards using my own photos and the speed at which I can send multiple cards.
Recently I have discovered how convenient it is to send birthday cards. I love the way I can create multiple cards and then organise each to be sent on an appropriate date. This is a great app and I have recommended Touch Note to many fellow travellers and friends.