The new Transperth app makes it even easier to catch public transport.
• Track your bus, train or ferry in real time on a map*
• Find nearby stops and stations, and see live service times
• Plan your trip using JourneyPlanner
• Register, link and check your SmartRider balance and My Alerts notifications
• Save your favourite stops, stations, and journeys for quick access to arrival times
• Manage your SmartParker vehicles and bike shelters.
*Real-time data is dependent on availability.
In this version:
- Improved handling of location prompts and errors
- Numerous minor fixes and performance enhancements
Ratings and Reviews
What a farce
I was in the app beta and was impressed with how responsive the devs were to limitations in the usage of the app and how to easily access information. All seemed well! But now the app has come out, it’s apparent that a user-friendly interface is just lipstick on a pig of worthless information. Several times now I have waited patiently at a bus stop for a bus that did not arrive when it’s “live tracking” declared it would. And each time, after the scheduled time the “live” designation was turned off and the app declared the bus to have gone past. Essentially, if the bus doesn’t make the timetable, it claims it has no idea where it is and gives you no further info. This is no more useful than the previous apps which just mutely gave the timetable and had nfi where a bus actually was. Why on earth is this happening? Is the “live” tracking a farce, and there is no actual geolocation or manual tracking taking place? Is there actual live tracking, but it’s being turned off when the bus is behind schedule? I can’t decide which of those is worse! But either way the presentation of this apps function is entirely dishonest, and seems to have benefitted only the developers bank accounts.
Train times are not live
The train times are marked as ‘live’ in app but are really just animating the positions between the scheduled times. Today the trains were announced to be delayed by 5 minutes at the station but the app displayed it as being on time and even stopping at and passing the station I was at while I was waiting.
I’ve also had many issues with the app crashing on launch. Requiring me to delete and reinstall the app to get it working again. I would recommend that the developers go through their crash logs!
The live bus times however is super handy. Although the UI could do with a bit of work as launching the ‘live view’ is not particularly intuitive. As well as the button itself having a very small tap area.
Must try harder
The app is not very intuitive to use, but the data is often late, wrong or needing updating. It’s an app designed by public transport people who are too close to the wood to see the trees. It needs to be tested by people who do not know the numbering system of the stops - so annoying - being able to choose on a map would be so much easier!!
Many times the Train has left the station and the app fails to update or does not have the correct real time feed. Now with the new iOS it doesn’t work at all! 😖
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- User Content
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Public Transport Authority
- 45.9 MB
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Requires a Mac with Apple M1 chip and macOS 11.0 or later.
- Age Rating
- © Public Transport Authority 2021
Up to six family members will be able to use this app with Family Sharing enabled.