Welcome to your new all-in-one travel app! Trip.com makes planning your next holiday simple - not only do we have thousands of flight routes and hotels, but we also offer car hire, tours, tickets, and other travel must-haves. Need an e-sim or travel insurance? We've got you covered.
But there are multiple other reasons to use our app:
#You Can Trust Us
We've been rated as 'Great' on Trustpilot. Download now and browse with confidence — over 1 million Australians have booked with us!
#Deals and Rewards
Book with our app, earn Trip Coins travel credit, and save money on future trips. Keep booking to increase your membership tier and get exclusive benefits like free airport lounge access.
#Free 24/7 Customer Support
English-speaking agents are on-hand to answer your query within 30 seconds - and you can call us through the app for free.
#Your Favourite Travel Brands
Book a domestic flight with Qantas, Virgin Australia or Jetstar, or travel internationally on airlines like Emirates, Singapore Airlines or Cathay Pacific. You can also book a stay at top hotel brands like Mercure, Marriott and Novotel.
#Multiple Payment Options
Credit card (incl. Amex), debit card, PayPal, Google Pay, Apple Pay - we're confident you can use your preferred payment method with us.
What Makes Trip.com Special?
#Flights
Plans changed? Enjoy our flexible flight cancellation options. We also offer exclusive app-only discounts, live status updates, and price alerts notifying you when flights are at their cheapest.
#Hotels
If you find a hotel cheaper elsewhere, we'll match the price. If there's an issue where you can't check in, we'll find you a new hotel. And if you book a flight with us, your hotel can cost up to 25% less!
#Trains
We sell train tickets in China, the UK, Europe, and across the globe! With e-tickets available on the app, rail travel has never been simpler, and we don't charge any additional payment fees.
#And Other Travel Essentials
Book your guided tour, visit a famous (or less famous) attraction, rent a car, buy your e-sim or travel insurance, and more!
Download the all-in-one travel app and book your next adventure!
I have been using Trip for many years. It is fast, convenient and reliable and saves you hunting through airline sites for the best prices. My only advice would be to always book your legs individually as making changes to grouped/return flights can become complex and difficult and generally there is no saving money anyway these days. With budget airlines the costs to make date changes can often be more than buying a brand new ticket, but that is universal and nothing to do with Trip.
Developer Response
Dear shadmo663, thank you for taking the time to leave us this positive comment, and your feedback is much appreciated. Your satisfaction is a great boost for us to keep improving our service. We look forward to embarking on a beautiful journey with you soon. Have a nice day.
Extremely Disappointed – 14-Hour Flight Turned Into a 62-Hour Nightmare!
Hari .S
I am beyond frustrated,My original 14-hour flight was suddenly changed to a staggering 62-hour journey, and despite multiple attempts to resolve the issue, the airline has been completely unhelpful in adjusting my itinerary. Not my first time , happened year ago too.Not only is this an unreasonable and unacceptable change, but the lack of customer support and flexibility has made this experience even worse. As a paying passenger, I expect at least basic consideration and assistance, yet I have been met with indifference and zero accountability.This level of service is completely unprofessional and unacceptable. I strongly advise others to think twice before booking with [Airline Name], as you might end up in a similar stressful, exhausting, and costly situation with no proper resolution.
Developer Response
Hi Hari .S, thanks for your feedback, and we're sorry for any inconvenience you may have encountered. It is not the service we expect you to receive. Please share the detailed concern, passenger/guest name, reserved email, and booking number, if any, at en_servicemanager@trip.com so we can investigate further. Thank you.
Unpleasant experience
mallegh
Surprised about all the good comments because really different to my experience. First and last time I use it. I cancelled a booking for hotel and booked a new one, this is actually what they recommend to do on the website. However, they cancelled both, they took the money from my account on both and they lied when I asked for help in the chat. I was supposed to receive information within 2 hours and nothing. Contacted them again using the chat and had to explain everything again. To take the money is immediately, to give the money back because their system failed, please wait. Just unpleasant experience. 2 stars because at least the flight tickets seem to be right (hopefully the situation doesn’t change).
Developer Response
Thank you for raising this concern, and I am sorry for any inconvenience you have encountered on your reservation. Please know that we are here to help you in any possible way. To assist you better, please send us detailed information about your concern and your booking details to hotelbookingescalations@trip.com. Your understanding is highly appreciated.We apologize again for any inconvenience and we are looking forward to helping you the soonest.
Scam company, forcing people to pay
Gross trip
A small mistake—just one letter wrong in my name when booking—cost 330 AUD for a round trip, while the round-trip airfare was only 700 AUD. Trip, are you that short of money? Did you even disclose or inform me of this charge? You say you didn't collect it, but can you tell me whether it was the ticket agent or the airline that collected it? And how much each charged? They won't change it unless I pay—that's an unfair contract term. Is this company even worth having? It's disgusting. Customer service is pointless. I complained to the duty manager, but the response was the same: useless people and a useless company. What an utterly shameless company - they charge for the smallest mistake, and no amount of communication will work. There's no basis for the charges, and there are no publicly available pricing standards
Developer Response
Dear Gross trip, thank you for your feedback. We apologize for any inconvenience caused and understand the seriousness of the issue. To help us assist you further, please visit the link below to find our support team's contact details in your preferred language/country and provide your detailed concern.https://www.trip.com/pages/support
Enjoy cherry blossom season in Japan:
Japan train tickets are now available. Choose seat preferences and change or refund tickets online. 24/7 multilingual customer support is available for all your travel needs.
Ordering food abroad made easy:
TripGenie has been upgraded. Snap a photo to get a digital menu—ordering overseas is easier than ever!
Happy travels!
Version 8.53.2
The developer, Trip.com Travel Singapore Pte. Ltd., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Location
Contact Info
Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
Health & Fitness
Purchases
Financial Info
Location
Contact Info
Contacts
User Content
Search History
Browsing History
Identifiers
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
