iPhone Screenshots

Description

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Note: The application will only work in conjunction with a service from a service provider. Please contact your service provider for details.
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UC-One Communicator is a user-friendly app (often referred to as a soft client) that runs on the most popular platforms for computers, smartphones and tablets, and delivers all of the UC-One functions from a single app. Designed with the user-experience in mind, the UC-One Communicator app makes it easy to access telephony features, send and receive IMs, and collaborate with Voice, Video, and Desktop Sharing to improve worker productivity and streamline business operations.

What’s New

Version 22.6.7.133

Bug fixes and stability improvements.

Ratings and Reviews

1.2 out of 5
9 Ratings

9 Ratings

Electrosaurus ,

Basically useless

The app will NOT receive calls if your iPhone is locked or the app is just running in the background. It also behaves differently depending on whether the phone is using the cellular network (works) or wifi (receives calls 50% of the time). It has no use if my staff cannot reliably take calls from the lock screen as with a normal call or a Skype or Whatsapp call. Please tell me you can fix this.

samurairacy ,

Problematic but can work OK with a bit of hacking

This app does deserve its one-star rating for having gone so long without any update or even transparency regarding a frustrating inability to receive calls to a locked/sleeping iPhone but I have found a reliable workaround for this if you have a mobile phone number to use.

Within the settings menu of the app itself, make sure you have ALL Call Forwarding options enabled EXCEPT “Always Forward”. This will cause all incoming calls to the VOIP number to be redirected to a mobile phone if the VOIP line is unavailable. This process does not disclose the forwarded number to the calling party—that will remain private.

This will not work if the device using the app does not have a mobile phone number associated.

Feeling a strong 2 to light 3 on this app. Definitely needs this incoming call issue to be rectified ASAP. Also lacks some other rudimentary functions like being able to copy/paste a phone number to call. Hard to believe that this is being rolled out by big corporate telecommunications, go figure.

glennsfield ,

Can’t receive calls unless app is open

As the other comment mentioned, this app is unfortunately useless as incoming call alerts don’t work unless you actually have the app open and in focus on your phone. This has been broken a long time now, would very much appreciate a fix ASAP.

Information

Seller
BroadSoft
Size
98.3 MB
Category
Business
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English, Chinese, Dutch, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Age Rating
Rated 4+
Copyright
© 2018 BroadSoft, Inc.
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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