UKG Ready 4+

Very, very difficult to get the UKG App to work properly when first installed. Uninstalled it twice; has been working efficiently over the last two weeks. Otherwise it’s a simple to use, time efficient application; would definitely recommend when it’s working as it should…..

Overall I don’t find the app to be very user friendly for us staff members. Here’s a few flaws I’ve found:

If I haven’t shut down the app completely (by swiping it up) and I try to log in again, it won’t work, and just says “sorry, but we’re having trouble signing you in.”
The app opens on ‘my time off’ instead of ‘my schedule’ (obviously my schedule is more important!)
Your work days are shaded in grey except for the day you’re currently on - it loses the shading and just gets a red border which is VERY confusing and has me constantly checking whether I’m rostered on that day or not
Scrolling and switching months to see my exact shifts is tedious, there should be a clear overview which shows at least the next weeks worth of shift times without the need to go looking for them
Clicking the notification bell should obviously take me to the notifications tab, not the ‘to do’ list, as it currently does
I also get spammed with multiple emails and notifications when a new roster is released and when a shift has been changed

App has become very hard to use, constant prompts to use multi factor authentication using Authenticator apps, frequent password change prompt, having to constantly sign in after every app close. App has to strike a balance between security and usability, I have to spend 5 minutes to just login in to look at my shift.
What’s the point of having a mobile app if it’s not convenient to the user, mobile is locked anyways and app uses face unlock, stop adding more useless features just because it’s available.