V/Line 4+

V/Line Corporation

    • Free

iPhone Screenshots

Description

Whether you're travelling for work or study, visiting family or just exploring regional Victoria, The V/Line app is here to get you there.

• Save your favourite journeys to see your live next five train services at a glance.
• View platform information for services departing and arriving into Southern Cross Station.
• See what train will be running your service, the number of accessible spaces on-board and bikes that can be stowed in the bike storage areas.
• Easily access live service updates, timetables and the plan your journey tool on V/Line’s website.

What’s New

Version 2.6.3


Minor technical updates and bug fixes for iOS16

Ratings and Reviews

2.3 out of 5
94 Ratings

94 Ratings

HelloAlpaca ,

Some work needed

Have been using this app for some time and find it pretty useful but with some tweaks it could be great!
- There is a problem if you tap out of the app wile booking a ticket: when you return to try and carry on where you left off you find yourself back at the home screen with no idea how to return to your booking, so you have to start all over again. If you have already reserved a seat the system holds on to that and you can’t have it back.
- There is not much seat information visible. If booking a Velocity service on the Gippsland line, you can’t see which is the quiet carriage. It happens to be the first one that comes up. The result is that the “quiet” carriage is always full, often with groups having loud conversations, while the other ones can be pretty empty. It would probably better if the default carriage was the standard one and you specifically had to tap in to book into the quiet one. Please clearly indicate when booking into the quiet carriage as I love the concept of a quiet carriage.

Kathy-A-Mac ,

Journey planner doesn’t show journey

What kind of journey planner doesn’t show the actual journey???. Yes it shows depart and arrive times but not the stops along the way, even when you select a trip. There a plenty of reasons a user may want to see this when planning a trip. This simply takes you to a booking page where more often than not you can’t book online anyway. Also it doesn’t do much if it’s a myki zone - tells you to go to the ptv app if you want fare info.
Also the app does not show real time arrival times on the next 5 (or anywhere else). It only shows the scheduled time and anyone who uses V/line regularly knows this is hardly ever the actual time.
Unless you call the station and speak to someone you have no way of knowing your train is delayed. So you show up at the station only to find the train is delayed. The delay info is shown on the station display, why on earth is this not in the app? Pretty pathetic in 2022.

Developer Response ,

Hi Kathy, thanks for your feedback. Our app is aimed at commuters who use our train services, hence why you can only view the next 5 departures in the app. We will take your other feedback on board for future releases. Thank you.

Redranter ,

Needs work, shows promise

Like all official transport apps in Australia, this isn’t quite fit for service. I use it mostly because it’s the only app that shows the platforms (which for Southern Cross is quite important) but even these aren’t always accurate. My main complaint is that it’s just slow - many a time I have been walking to the station and haven’t got the info I needed in the five minutes before I get to the station. Sometimes it tells me there are no trains when they are. Which is a shame because the design and features are fine (although it would be nice if it could recognise where you are so it defaults to the right ‘Next 5’).

App Privacy

The developer, V/Line Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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