Our best exchange rate and $0 transfer fee* for your first transfer from our money transfer app. Transfer money to billions of bank accounts and mobile wallets from Australia with Western Union.
Whether you are sending money to the Philippines, India, Fiji, Bangladesh or up to +200 countries and territories we reach, you can check and lock in your online money transfer exchange rate anytime.
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PAYOUT OPTIONS
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We transact in nearly 130 currencies. Send to international bank accounts, mobile wallets (Third party charges may apply) or for cash pickup from any of our agent locations. Just make sure to check the online agent locator for country and agent location availability.
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PAYMENT OPTIONS.
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You can pay via Apply Pay with your credit card (Third party charges may apply), debit card, or bank transfer through PayID or PayTo. If you need extra funds quick for a transfer, apply with Beforepay.
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PEACE OF MIND
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With a few taps track your money transfer status and get in touch with our customer service team for any questions or concerns.
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TRACK YOUR MONEY TRANSFER
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Use your money transfer app to follow your dollars from Australia to your loved one’s wallet. You can easily track your transfer at any time using your unique tracking number (MTCN). Get notified via email when your friend or relative collated their money.
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SIMPLE CARD SCANNING
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Quickly set-up your card payment and make sure your details are correct with card scanning. Simply scan your credit** card or debit card using the camera on your device to make a money transfer on your mobile phone
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SEND AGAIN QUICKLY
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Planning to send money overseas through our app regularly? Store your loved one’s details for easy repeat transfers by adding them to you resend list. Save precious time by effortlessly importing contacts from your device.
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FEES AND IMPORTANT DISCLOSURES
Western Union makes money from both transfer fees and currency exchange. When choosing a money transmitter, carefully compare the transfer fees and exchange rates. Fees, foreign exchange rates, and takes may vary by brand, channels, and location based on many factors. Fees and rates are subject to change without notice. Please use care when providing commissary or bank account information. Funds will be paid into the account corresponding to the account number you provide.
Western Union has offices worldwide and I headquartered in Denver, 7001E. Belleview, Denver, CO 80237.
Do you have questions about our services? Contact one of our nearby Western Union agent locations. Use our agent location finder to find one nearby.
*Register your profile and receive a fee-free transfer on your next Money in Minutes, Next Day, Direct to Bank, or Mobile Money Transfer transaction sent on westernunion.com or from the Western Union app worldwide to any destination. New customers only. Excludes all other services. Limit (1) transfer per consumer.
** If you’re using a credit card, a card-issuer cash advance fee and associated interest charges may apply. To avoid these fees or for reduced fees, use a debit card or check other payment methods.
Additional third-party charges may apply
Originally through my own ignorance I gave this 1 star. I’ll leave my original review down below for the record. Wanted to send some money fast. Was told WU can send in minutes. Installed app and signed up. Got successfully verified. Set up my debit card. Tried to send a test amount of money and… 24 hours later still “in progress”. Money was taken immediately from my account, of course. Quite frustrating.It turned out that the receiving client did not read their AliPay notifications. There was something they needed to do on their end. After they did it the transfer completed within a few seconds. I sent more money and it went through within minutes. So I over-reacted and posted a 1 star review. I’ve changed it to a deserving 5 star review now. Thanks WU!
Developer Response
Thank you so much for taking the time to share your experience again. We are glad to know that everything went well with your money transfer after all. As always, your feedback is greatly appreciated to keep improving our services.
Faulty app? Scam? Also rude customer service reps!!!
no to WU
I’ve been a loyal customer for 4+ years now both online and inshop. But since last year it’s been a hit or miss with the app. They charge your bank first with total amount (money gets taken immediately from your account) BEFORE it shows you that the app had a technical error on the screen. You have to screenshot it when it does because if it disappears, there’s no proof that you tried to submit a transaction. They would not notify you via app nor email that they cancelled that same transaction and won’t give a reference number of a failed transaction, all the while losing a large amount of money instantly. After many calls to 5 different people not including my bank, the WU customer reps cannot identify or help with my issue because I could not provide any MTCN (which I would have had if only the transaction was successful!!! BUT IT WAS NOT) all they could tell me was it was not in their system so they could not trace the money so I should just wait for my money to get refunded some time later. They also told me to call my bank, ask them to cancel payment because WU did not receive any money from the transaction apparently. So I called my bank, I was told that they can’t cancel the payment because the transaction went through on their end and that it has not been “tagged” by WU as cancelled. So they told me they could only do so if WU cancelled it on their end. Confusing?! I would say so. This happened to me about more 4 times now. So now looking for a much better remittance app.
Customer service have no good knowledge
Ahmtah
When I started using the app I had no problem transferring, however when I tried to send money on the same account I had been using they had restricted my account for continuing to process the money. I called customer service to ask why I could not process my transfer. Spend about 20mins on the phone with them to try and explain why I could not transfer and yet the other person on the line could not even explain. Finding the solution was not a problem but I was trying to get the bottom of the issue on why restricting me to process on sending the money. When asked multiple times they could not even answer the simple question and the other person on the line were so quick to dismiss my question and was trying to send me away over and over. Customer service have lack of knowledge when asked, did not try to help other than trying to end the conversation. Don’t even bother trying to use them at all or even call customer service because n they are no help
AVOID THIS APPLICATION
GUSTAVO & PELUSA
I reluctantly used this application for a couple years. All the points I got were useless as I was never able to redeem them but, what made me stop using and deleting my account and application off my telephone was, their very inconvenient and ridiculous identity proof system they implemented recently. Asking people for a very detailed photo of their passports or driving licenses andthen their faces is JUST not right. Anyone can later use those to commit any frauds or crimes but, is if it was not enough, the application will not let you do this because, when verifying the identity, time will expire for security reasons so one can’t do it either. Finally, when calling customers support, they say one has to go to a store and prove our identity. What the hell ?? Is this the army or what so, CONCLUSION: a major hassle to use this and it’s not worth. It will be total nightmare. I changed for REMIT.
Developer Response
We are sorry to hear about your experience. We would like to hear more on what caused this negative feedback. If you wish to let us know, please contact us through the following customer service channel: https://bit.ly/3rhzpQA
The developer, Western Union Holdings, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Contact Info
Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Contact Info
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Contacts
User Content
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
