WhatsApp Business 12+

WhatsApp Inc.

    • Free
    • Offers In-App Purchases

iPhone Screenshots

Description

A simple tool for businesses to talk to their customers. — WhatsApp Business from Meta

WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.

If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.

In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:

• BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information.

• BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate that you're away.

• LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.

• RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.

• WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.

WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.

*Data charges may apply. Contact your provider for details.*

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We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at smb-iphone@support.whatsapp.com

What’s New

Version 24.8.77

• You can instantly record and send video messages in chats. Long press the camera next to the text field in chat to get started
• You can quick forward/rewind by double tapping the edge of a video
• New design for the attachment tray in chat



These features will roll out over the coming weeks. Thanks for using WhatsApp!

Ratings and Reviews

4.7 out of 5
24.3K Ratings

24.3K Ratings

irresistiblempathy ,

WhatsApp: The Business Plan

WhatsApp Business Managerial Services is the best platform for business professionals to use their mobile devices to help with their business development and marketing skills in the business world via WhatsApp Business Development Manager and Marketing Specialist in India via email and mobile phone number is available for all business professionals to contact you for more information on WhatsApp Business Analyst.

Grazstarr ,

Horrendous Facebook at it's best again

I created 3 ads today. 1 advert and 2 boosted posts. All with the intention to send people to my website to buy tickets to my event THIS WEEKEND. But no, unfortunate for me, Facebook wants people to use their new asset: whats app business. So instead of the call to action button of what I chose: "book now" with a link to my website, they just got right and change it to the "whats app messenger" button dont they? $150 ON 3 SEPERATE ADS, each one deleted as I didn't even connect up to whats app business!! Thanks for turning me around and fornicating me with no lubrication facebook. And thanks for the taking my money and giving me an ad with a dead link for my customers. You guys are amazing. ESPECIALLY FOR ALL THE SUPPORT AND DIRECT HELP YOU OFFER FOR PAYING CUSTOMERS :)

Abdul Najafi ,

Never relay WhatsApp for your business!

Sharing my personal experience here! I've been using WhatsApp for Business for the past 3-4 years, with over 3000 customers connected. Suddenly, without any warning or explanation, WhatsApp blocked my account, citing a vague violation of their commerce policy.
It's frustrating to see how easily access to your customer base can be cut off in a split second. Even more concerning is the lack of responsiveness from their support team;
it's been two days since I reached out via email with no response.
This means crucial communication histories, payments, and urgent customer needs are inaccessible.
It's a significant letdown for businesses relying on WhatsApp's platform.

App Privacy

The developer, WhatsApp Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Siri

    Get things done within this app using just your voice.

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