Andilien 4+
SNCF Voyageurs
Designed for iPad
-
- Free
Screenshots
Description
Andilien is an app for people with disabilities.
Whether you travel regularly or occasionally, you can use the Andilien app to ask an agent for assistance at all stations served by the SNCF Transilien network in Ile-de-France.
REQUEST FOR ASSISTANCE
Whether you need information, assistance or guidance through a station, you can now ask for help from the agents at your station.
A simple click is all it takes.
An agent present at the station receives your request for assistance and contacts you, by telephone or text message, within a maximum period of 15 minutes. Your request can be dealt with over the phone or in person, depending on the nature of the request for assistance.
If temporarily, there are no agents available at the station, you will be invited to call the Accès Plus Transilien call centre (direct link from the app), which will take charge of your request and help you solve the problem.
GEOLOCATION
Thanks to your GPS data, we retrieve your position so that we can send the request for assistance to the agent at the station where you are located.
ACCESSIBILITY AND USER PREFERENCES
To make your experience relevant and enjoyable, you can personalise your use of the app by indicating your preferences. For example, you can choose to be contacted by the agent exclusively via text message or by phone.
The app has been designed so that your voice assistants can read the different texts. The different buttons are indicated by their title followed by the word “button”. Contrast, font size and spacing are in line with mobile accessibility standards.
The “easy to read and understand” method has been applied to all our texts.
What’s New
Version 4.1.0
New Version of the Andilien App
Discover the new features in our latest update:
- PFU Update: Updated information and access link to PFU services.
- Didomi Integration: Transparent data consent management.
- Dark Mode: Display error in dark mode fixed based on your feedback.
- SDK Carto JO Integration: Advanced and interactive mapping with specialized information for the Olympic Games period.
Update the app now to enjoy these enhancements.
App Privacy
The developer, SNCF Voyageurs, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
-
SNCF Voyageurs has identified itself as a trader for this app and confirmed that this product or service complies with European Union law.
- DUNS Number
- 261626375
- Address
- 4 RUE ANDRE CAMPRA 93210 ST DENIS France
- Phone Number
- +33 614922599
- sncf.voyageurs.store@sncf.fr
- Size
- 42.5 MB
- Category
- Travel
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPad
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, French, Spanish
- Age Rating
- 4+
- Copyright
- © 2023, Transilien SNCF pour Île-de-France Mobilités
- Price
- Free