iPhone Screenshots

Description

Comstice Wallboard app aims to help agents, supervisors and contact center managers to get the full visibility of the daily operations of their contact center environment.

Comstice Wallboard app works alongside with Comstice Wallboard Server application or standalone in demo-mode.

It retrieves the real-time and daily historical data from Cisco Unified Contact Center Enterprise (UCCE) and Cisco Unified Contact Center Express (UCCX) platforms via Comstice Wallboard server. It collects information about the call statistics, real-time call data, agent states and team voicemail. Wallboard app connects to the server securely over the Internet using HTTP/HTTPS and updates its views with the latest information every 5 seconds.

Comstice is a Cisco Solution Partner specalizing unified communications and customer collaboration fields.

What’s New

Version 1.5.2

- New service level view added

App Privacy

The developer, Comstice Ltd, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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