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Global Blue - Shop Tax Free 4+
Shop the world and save money
Global Blue Marketing Services Ltd
-
- Free
iPhone Screenshots
Description
The SHOP TAX FREE app is free with everything you need to shop the world in the palm of your hand. You can now confidently find, shop and refund on your mobile.
The new SHOP TAX FREE app can help you:
• Track your tax refunds instantly see how much you’re saving
• Find your favourite brands and stores
• Calculate how much you could save
• Quickly find minimum purchase amounts and the tax free shopping rules and information
• Save time, with autofill of tax free forms
• Find the most convenient refund locations in the city and the airport
Designed as the best-in-class tax free shopping companion, the app provides a seamless and personalised experience at every stage of your tax free shopping journey.
Built with the latest mapping technology, you can now easily find stores you love and explore top shopping destinations.
It comes complete with a comprehensive range of tools to help you actively manage all the steps in the tax refund process, including live tracking your refund and of course the SHOP TAX FREE Card.
The app is now available in English, Russian and Simplified Chinese.
Download the app today.
Features include:
• Advanced mapping and geo location technologies
• One touch enrolment through passport scanning
• One touch Tax Free Form tracker
• Refund Calculator with built in intelligence to convert into home currency
• Live tracking and visibility of tax refunds and status
• In app alerts e.g. when your tax refund status changes, and welcome to a new country with the tax information
• In-built SHOP TAX FREE Card, which can be added to Apple Wallet
• Customs and Refund locations
What’s New
Version 3.44
Thanks for using the Shop Tax Free app. We update the app as often as possible to improve the features, and the performance. In this version we introduce important security updates.
Ratings and Reviews
Ridiculous
Ridiculous company, ridiculous app. The purpose is to make the process as complicated as possible so that you do not get any refund. Buying tax free is not worth it due to this process.
Very bad at helping when problem occurs
During a road trip in Norway, every Global Blue retailer told me I will be able to process the refund on the ferry back to Copenhague. When I got in the ferry at Oslo, the DFDS company told me they don’t work with Global Blue.
So, the first problem is that even the retailers aren’t well informed. I admit without discussion I should have checked but due to the multiple shoppers that told me I just had to process te refund on the ship, I didn’t get the custom stamples at the Global Blue office at Oslo.
The second problem is that I tried to have a discussion by chat or a mail to find a solution together but the « Blue box » doesn’t appear at all (tested on Safari - IPhone and on Chrome - Windows). All the others pre-suggested answers or FAQs doesn’t mention that kind of problem and let you feel just like left alone with your problem and gives you the feeling of having been taken in by a tourist scam…
Developer Response ,
We regret the confusion and inconvenience you experienced. For further assistance, please reach out to our customer service team through our webchat via the link: (https://cs.globalblue.com/s/?language=en_US). They are equipped to help you with the tax refund process. Best Regards Global Blue Customer Service Team.
Communication
Several times I have been trying to contact someone via the app without result. I sent my original documents four weeks ago and there is no update or communication. I requested a sole confirmation of arrival of documents and I remain without an answer.
App Privacy
The developer, Global Blue Marketing Services Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Search History
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Global Blue Marketing Services Ltd
- Size
- 126.6 MB
- Category
- Travel
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Languages
-
English, French, Russian, Simplified Chinese
- Age Rating
- 4+
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- © Global Blue 2024
- Price
- Free