Hello bank! is a banking service which is 100% mobile. It is offered free of charge and includes a current account, a maximum of two bank cards, and savings accounts.

The application is:
• Completely secure:
You access our banking services using your own unique Easy Banking code, which you set up. You receive the same level of protection as you already enjoy when you use your bank card and PIN.
• Has a full help service:
The Hello team is on hand 83 hours a week to answer your questions and help you carry out your transactions.

To try Hello bank! free of charge: install the app

The Hello bank! app gives you access to your banking world, you can use your bank and you have a clear view of your income and spending.

A few useful features:
• You can log in with your fingerprint or via facial recognition if your phone is equipped with this option.
• The Bancontact function: this enables you to make payments via your smartphone by using the QR code .
As easy as saying "Hello!"
1. Download the free app
2. Submit your request from the app (takes no more than 4 minutes!)
3. Your Hello box and card reader are sent to your home address
4. Upon approval of your application, we then prepare your bank card(s) and the PIN you need to activate them.

Like to know more? Just ask!

Telephone +32 (0)2 433 41 45, Monday to Friday (7am to 10pm) and Saturdays (9am to 5pm).
Or send an email to or read our FAQs at:

Hello bank! from BNP Paribas Fortis.

What’s New

Version 7.2.0

What’s new?
We’re always working to improve the app so you can complete your banking tasks on your app, safely and smoothly.
- Several minor improvements were made.
- Technical problems were resolved.

Ratings and Reviews

4.6 out of 5
2.7K Ratings

2.7K Ratings

Geobxl ,

Simple et efficace

Ravi de voir apparaître fréquemment de nouvelles fonctionnalités (bien pratiques!). L’app est beaucoup plus rapide et sans bugs. Elle fait le job.

nsndnf'f ,


Cela fait deux jours que l’application ne fonctionne pas , je clique sur connexion et sa me met erreur . Je n’ai pas d’ordinateur et ont ne sais même pas se connecter sur internet avec le téléphone. Ce n’est pas normale d’être ne pas pouvoir accéder à ces comptes.

Developer Response ,

Bonjour Nsndnf'f;
Nous vous remercions pour votre message, nous vous invitons à appeler la Hello Team au 02/433.41.42. Un conseiller fera une vérification dans votre dossier.
Bien à vous,
Bonne journée, ^RH

Maxime-VN ,


Ce serait vraiment bien de pouvoir éditer ses bénéficiaire et pas devoir faire un virement pour pouvoir en enregistrer de nouveau.
Merci pour votre écoute

Developer Response ,

Bonjour Maxime, merci pour votre feedback.
Nous en prenons note et nous transmettons votre suggestion pour analyse.
Bien à vous. ^MF

App Privacy

The developer, BNP Paribas Fortis - Belgium, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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