Stay in control of your Proximus account, anywhere and anytime!

The MyProximus app offers you an overview of your subscriptions and much more, at all times. It allows you to:
• keep track of your monthly data usage, calling minutes and text messages, or check your credit balance;
• buy an additional mobile data volume if you have exceeded the data volume included in your mobile subscription;
• consult and pay your bills directly via the app;
• check or change the rate plan you have subscribed to;
• order mobile or TV options and manage those you have already activated;
• take advantage of lots of attractive TV promotions;
• top up your or a family member's Pay&Go card;
• choose the app (Facebook, Pinterest, Instagram, etc.) with which you can surf in an unlimited way in Belgium and the EU;
• view any appointments you have made with one of our technicians;
• keep track of your orders;
• manage several accounts;
• easily manage the details linked to your account: change your profile photo, access your confidentiality settings, etc.
• easily find a solution to your problem thanks to our different support channels: chat, FAQs, helpline, tutorials, etc.

Thank you for your support and suggestions! Your comments are very important to us and allow us to make the right improvements to our app. :-)

What’s New

Version 5.19.0

The MyProximus application is getting a new look! A new version that is more stable, more efficient and faster to assist you even better in everyday life. MyProximus is all Proximus in your pocket ... and much more.
New : New 3rd party apps are available via MyProximus in the “services” tab.
Resolved :
- Pay&Go customers were getting an error message saying “not enough credit” when they wanted to exchange credit for data.
- When reloading online, you were redirected to the wrong page.
- When changing Wi-Fi password, you received an error message if you wanted to use the "-" character. This is now solved!

Ratings and Reviews

4.1 out of 5
75.3K Ratings

75.3K Ratings

isaur322 ,

Super application

Tout voir de sa consommation en un clin d’œil c’est génial merci

Lester_1983 ,

My Proximus app

Een goed uitgewerkte app, een aanrader voor de gebruiker die controle wil op zijn verbruik. Een must voor iedere gebruiker.

danbod ,


Le service facturation a un gros problème : 6 plaintes introduites depuis mai pour erreurs malgré un contact téléphonique chaque mois .

App Privacy

The developer, Proximus, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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