Stay in control of your Proximus account, anywhere and anytime!

The MyProximus app offers you an overview of your subscriptions and much more, at all times. It allows you to:
• keep track of your monthly data usage, calling minutes and text messages, or check your credit balance;
• buy an additional mobile data volume if you have exceeded the data volume included in your mobile subscription;
• consult and pay your bills directly via the app;
• check or change the rate plan you have subscribed to;
• order mobile or TV options and manage those you have already activated;
• take advantage of lots of attractive TV promotions;
• top up your or a family member's Pay&Go card;
• choose the app (Facebook, Pinterest, Instagram, etc.) with which you can surf in an unlimited way in Belgium and the EU;
• view any appointments you have made with one of our technicians;
• keep track of your orders;
• manage several accounts;
• easily manage the details linked to your account: change your profile photo, access your confidentiality settings, etc.
• easily find a solution to your problem thanks to our different support channels: chat, FAQs, helpline, tutorials, etc.

Thank you for your support and suggestions! Your comments are very important to us and allow us to make the right improvements to our app. :-)

What’s New

Version 5.14.2

The MyProximus application is getting a new look! A new version that is more stable, more efficient and faster to assist even better in everyday life. MyProximus is all Proximus in your pocket ... and much more.

What’s new:
- 4411: get notified 15 min. before your parking session is expiring.

Solved/under investigation:
Issues with products and bill not correctly displayed : 2 problems already identified, investigation still ongoing.

Ratings and Reviews

4.1 out of 5
61.6K Ratings

61.6K Ratings

isaur322 ,

Super application

Tout voir de sa consommation en un clin d’œil c’est génial merci

Lester_1983 ,

My Proximus app

Een goed uitgewerkte app, een aanrader voor de gebruiker die controle wil op zijn verbruik. Een must voor iedere gebruiker.

Spoiltjen ,

Helaas alweer een flop van Proximus

Het werkt voor geen meter, bespaar u de frustraties en installeer deze app niet!!


134.9 MB

Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.


English, Dutch, French

Age Rating
Gambling and Contests


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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