MyProximus 17+

Your usage close at hand


    • Free



All of Proximus in your pocket!

With the My Proximus app, you stay in control of your products and services anytime and anywhere. In a nutshell, it allows you to:
• keep track of your monthly data usage, calling minutes and text messages, or check your credit balance;
• buy an additional mobile data volume if you have exceeded the data volume included in your mobile subscription;
• consult and pay your bills directly via the app;
• check or change the rate plan you have subscribed to;
• order mobile or TV options and manage those you have already activated;
• top up your or a family member's Pay Go card;
• view any appointments you have made with one of our technicians;
• keep track of your orders;
• manage several accounts;
• easily manage the details linked to your account: change your profile photo, access your confidentiality settings, etc.
• get access to exclusive deals and contests with Enjoy
• discover additional services for your smartphone (insurance, recycling, etc.)
• use additional practical services (mobility, energy, etc.)
• easily find a solution to your problem thanks to our different support channels: chat, FAQs, helpline, tutorials, etc.

Thank you for your support and suggestions! Your feedback is very important to us and allow us to make the right improvements to our app. :-)

What’s New

Version 5.43.1

We updated the app to solve an issue affecting part of our users who could not see all their products and could not access their invoices.
We will continue to monitor the situation closely to provide the best experience to all users.

Ratings and Reviews

4.1 out of 5
176.6K Ratings

176.6K Ratings

cdjet ,

Slechte app

Met 3 nrs op 1 factuur, wil rek. bekijken, zie enkel gegevens van eigen nr. Ik ben nochtans de beheerder. Via de pc ging alles zoals het hoort.

Developer Response ,

Hi Cdjet, dankjewel voor je feedback. Bezorg je ons even een log om deze op te lossen? Deze kan je doen door te schudden met je toestel in het betrokken scherm, vanuit deze log werken we dan samen naar de oplossing. Gr, Nicky-MyProximus team.

Lester_1983 ,

My Proximus app

Een goed uitgewerkte app, een aanrader voor de gebruiker die controle wil op zijn verbruik. Een must voor iedere gebruiker.

danbod ,


Le service facturation a un gros problème : 6 plaintes introduites depuis mai pour erreurs malgré un contact téléphonique chaque mois .

App Privacy

The developer, Proximus, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Identifiers

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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