MyTelenet

The all-in-one app

Only for iPhone

Free · Designed for iPhone. Not verified for macOS.

iPhone

Everything you need to know about your products, you can find it in the MyTelenet app! Check your usage? - Monitor how much mobile data, text messages and call minutes you use. - See how much internet is being used at home. - Set usage notifications and limits for your family. Arrange your Wi-Fi network smoothly? - Be notified straight away if there are network problems. - Resolve Wi-Fi problems immediately via a diagnosis of your network. - Order a Wi-Fi pod and make your Wi-Fi coverage giga-fast everywhere. - Give guests access to your Wi-Fi in one click. - Measure your internet speed or restart your modem remotely. Pay your bills in a flash? - Check your outstanding balance and pay it immediately. - View bills from up to 24 months back. - With a detailed overview of all your costs and discounts. - Request or change a direct debit authorization. Manage your products easily? - View all your products, clearly presented in detail. - Add an extra product or switch off an option. - Check and update your customer number, login and other personal details. Questions? All the help you need is in the app - Navigate to the answer to your question. - Chat directly with us and our AI assistant. - Ask experts in De Netweters. - Find the nearest Telenet shop. Never have to search again and always up to date? Then download the free MyTelenet app now! Do you have any tips? All your feedback makes the app better. Feel free to let us know what you think in the app!

  • 4.3
    out of 5
    6.4k Ratings

Want to see your usage in more detail? You can now do that easily in the MyTelenet app. Get a clear overview of both your mobile and internet usage. Update your app and check it out!

The developer, Telenet, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Not Linked to You

    The following data may be collected but it is not linked to your identity:

    • Usage Data
    • Diagnostics

Privacy practices may vary based, for example, on the features you use or your age. Learn More

The developer has not yet indicated which accessibility features this app supports. Learn More

Size
  • 116.6 MB
Category
  • Utilities
Compatibility
Requires iOS 16.0 or later.
  • iPhone
    Requires iOS 16.0 or later.
  • Mac
    Requires macOS 13.0 or later and a Mac with Apple M1 chip or later.
  • Apple Vision
    Requires visionOS 1.0 or later.
Languages
English and 2 more
  • English, Dutch, French
Age Rating
4+
Provider
Telenet
  • Telenet has identified itself as a trader for this app and confirmed that this product or service complies with European Union law.
  • Address
    Liersesteenweg 4
    2800 Mechelen
    Belgium
  • Phone Number
    +32 15666666
  • Email
    telenet.app.feedback@telenetgroup.be
Copyright
  • © Telenet BV