RX Connect 4+
Für Ihr Riese & Müller E-Bike
Riese & Müller GmbH
-
- Free
iPhone Screenshots
Description
The RX Connect app is the mobile cockpit of your Riese & Müller E-Bike with RX Chip.
The app connects you directly to your Riese & Müller bike if you have booked an RX Service. This allows you to check the location at any time and receive automatic ride statistics.
Optionally, you can activate the digital alarm for your bike: If it is touched or moved, you will receive a push notification. Depending on the bike model, the alarm can also be customised.
The app provides access to specialist dealers in your area as well as all data in the My Bike service portal.
When location services are activated on your smartphone or when connected to an Urban Line model via Bluetooth, the app becomes a digital speedometer on the handlebars of your bike.
Notes on using the app:
/ Your Riese & Müller bike must be equipped with an RX chip to use the functions.
/ A free My Bike account and a booked RX Service are required. Registration and booking at: www.r-m.de
/ Riese & Müller bikes produced from 2017 onwards can be registered for Mein Bike. All bikes with an RX chip registered there can then be displayed in the app.
/ Agree to the tracking of your bike for use. You can revoke your consent at any time.
/ Activate push notifications to be able to use the digital alarm.
/ Allow location tracking so that the map can show your current surroundings.
/ For UBN bikes: Establish a Bluetooth connection to your bike to use the full range of functions.
What’s New
Version 2.1.3
- Bugs fixed
- Better compatibility
- Analytics solution
- Performance improvement
Ratings and Reviews
Works fine
Initially working fine for the first trip, then next days recording nothing; bike showing same (wrong) position; and no tracking anymore. After contacting R&M now works fine again :-) Thanks.
Developer Response ,
Thank you for contacting us. If you are having difficulties locating your RX chip, contacting us directly was the right step to take. The enquiries we receive are processed chronologically. So if you have not yet received any feedback, you should do so in the next few days. However, it can generally help to calibrate the RX chip by leaving the bike switched on outside so that the RX chip can establish a new connection. The correct position should then be displayed again. Update: Thank you for your update. We are happy that we could help you.
Update broke the app ?
Since update to 2.1.1 the app no longer launched successfully.
iOS 17.3.1
iPhone 15 Pro
RX Connect app version 2.1.1
Display: Spinning wheel on greyed background, then black screen en no more progress.
Developer Response ,
Thank you for contacting us and sorry to hear about
your issues with the app. We have launched a new app
version which should fix all of the mentioned issues.
Please update to the newest version and check if the
issues still occur. If you continue to have problems with
this app version, please feel free to reach out to us
Critical alert notifications
The app should support the critical alert option available for the notifications in iOS. This would guarantee we don’t miss the alarm notifications.
Developer Response ,
Thanks for your feedback. We are already working on the topic of critical alerts and it will be included in an Update in the near future.
App Privacy
The developer, Riese & Müller GmbH, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
-
Riese & Mueller GmbH has identified itself as a trader for this app and confirmed that this product or service complies with European Union law.
- DUNS Number
- 537377681
- Address
- Am Alten Graben 2 64367 Muehltal Deutschland
- Phone Number
- +49 6151366860
- team@r-m.de
- Size
- 57.1 MB
- Category
- Health & Fitness
- Compatibility
-
- iPhone
- Requires iOS 13.4 or later.
- iPod touch
- Requires iOS 13.4 or later.
- Languages
-
English, Dutch, French, German, Italian, Spanish
- Age Rating
- 4+
- Copyright
- © Riese & Müller GmbH
- Price
- Free