iPhone Screenshots


The Telenet app is the all-in-one app that helps you get the most out of your Telenet.

• Want to improve your Wi-Fi experience? The app takes you through a step-by-step process. Need a Wi-Fi booster? Order it quickly and easily.

• Want to see and pay your bill? Check the details and pay easily via the app.
• From now on, you can see in detail which products and options you have from Telenet. You find them under ‘My services’ in the menu.
• Want to share your Wi-Fi with someone? Just have them scan the QR code on your screen, and that's it.
• Want to check your fixed internet usage at home? You see at a glance how much data you've used in recent months. You can also very easily see your usage per day (peak and off-peak hours).
• Do you have a mobile monthly plan from Telenet? Then you can check your mobile data, minutes used and SMSes. As manager of your WIGO, you can also check a user's mobile usage and temporarily pause their mobile data.
• Do you have CLIC? Then you can also block and unblock the data usage of users in your CLIC.
• And if we have important information for you... You'll get a message via the app. You can view and manage your notifications via ‘Messages’ in the menu bar. You can also choose to receive push notifications via the app.

• Get a quick overview of the most important app features, via the start screen. That way you know straight away when something unusual occurs with your Wi-Fi, usage, bills etc. And you're just one tap away from taking quick action in the app. All set, in the blink of an eye.
• Want to check your Wi-Fi network? One touch of a button and you see a list of all the devices connected directly to your Wi-Fi.

• Questions? With the all-in-one app you have easy access to all the answers with you at all times, via the support function.
• Want to contact Telenet from the app? Now you can, via WhatsApp!

We add new features to the app on a regular basis, so keep an eye on it!

What’s New

Version 3.7.1

We smashed a few bugs and improved the overall design.

Ratings and Reviews

4.0 out of 5
1.9K Ratings

1.9K Ratings

robbekop. ,

App mail

Een webmail app van Telenet zou handig zijn .

ffhez'atodjvds ,


QR-code delen is zéér handig, enkel jammer dat het wachtwoord in hetzelfde scherm zichtbaar is.

hoihoisoner ,


EINDELIJK is er een telenet-app die uitstekend werkt, overzichtelijk is, geen bugs heeft, en een zeer gelikt design heeft!
Ik heb geen klachten. Ik zou wel feedback willen geven hoe jullie de app beter kunnen maken:
Meer (gepersonaliseerde) informatie over de diensten die de klant beschikt (zoals op “Mijn telenet”).
Meer info over TV: welke pakketten, aantal (gehuurde) digicorders,... tevens meer info over Telefonie: vaste telefonie, freephone europe of andere telefonie pakketten, kort overzicht mobiele nummers, vermelding van welk Telenet pakket men heeft (WHOP,WHOPPA,WIGO,...) dus in feite alle info die ook via mijn telenet te raadplegen is zou nuttig zijn in de app. Ook info over de dekking van 3G/4G/5G zou nuttig zijn! En ook push meldingen als er een storing is in de buurt of een onderbreking kan plaatsvinden door werken zoals de Netwerf zou nuttig zijn. Een sectie met “vaakst gestelde vragen oftewel FAQ” zou ook nuttig zijn.

App Privacy

The developer, Telenet, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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