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AVEVA Customer FIRST Support 4+
AVEVA Group plc
Designed for iPad
-
- Free
Screenshots
Description
Need help? With the Customer FIRST (CF) Support App, support is now at your fingertips when and where you need it!
AVEVA’s Customer FIRST Support App is an application for Apple iPhone and iPad devices, which provides users easy access to online support services.
News
And stay up to date with the latest news and product alerts from the AVEVA Global Customer Support team.
Case Management
You can also log a service request with AVEVA Global Customer Support and manage your service requests using Case Management.
Knowledge Search
Using the CF Support App, you will be able to search for and access over 15,000 tech notes & knowledge articles.
Favourites
Favourites is a collection of Tech Notes/Knowledge resources that you have previously searched & bookmarked, and are easily referenced in a single location from the App’s Home screen. Favourites are linked to your Knowledge & Support Centre login ID, providing an up-to-date list of bookmarked content from one device to the next.
Whether you are looking for help with troubleshooting a technical issue or searching for a solution from the large database of product knowledge available on the AVEVA Knowledge & Support Centre, the CF Support App has you covered.
The CF Support App is integrated into the same backend infrastructure utilized by the AVEVA Knowledge & Support Centre enabling you to get instant access to support resources on the go.
Download the CF Support App today to stay connected with AVEVA technical support from anywhere, including access to the expert knowledge and support information needed to help you protect your software investment and keep your operations running smoothly.
Who can use the Customer FIRST Support App?
Anyone with a valid login for the AVEVA Knowledge & Support Centre website: https://softwaresupport.aveva.com/.
If you do not have a login, please register for an account at: https://om.aveva.com/softwarewebID/
What’s New
Version 2.1.7
Fix for abrupt termination of app impacting certain users when searching articles stored as favourites.
App Privacy
The developer, AVEVA Group plc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
-
AVEVA GROUP PLC has identified itself as a trader for this app and confirmed that this product or service complies with European Union law.
- DUNS Number
- 739260925
- Address
- High Cross Madingley Road CAMBRIDGE CB3 0HB United Kingdom
- Phone Number
- +1 9494393300
- john.orate@aveva.com
- Size
- 37.6 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPad
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Traditional Chinese
- Age Rating
- 4+
- Copyright
- © 2018 AVEVA Group plc and its subsidiaries. All rights reserved
- Price
- Free