Skiplino Branch 4+

Skiplino Technologies W.L.L

    • 5.0 • 2 Ratings
    • Free

Description

Skiplino provides the best solution for increasing the front-line efficiency and the management strategy. After using Skiplino your customers will no longer be unsatisfied of waiting in queue, because they will already know how many were infront of them in the queue in the first place. Having such system will then increase the customer satisfaction and eventually the business profitability. The concept virtually eliminates the need to wait in long lines, curbs frustration for customers and enhances the overall customer service.

With Skiplino branch you can now make sure that you will not worry about the traditional way of queuing. If your customer do not own a smart phone, or they just do not want to get in queue remotely they can still use Skiplino branch. This application can be installed on your devices and made available for your customers to use.

With Skiplino desk display, you can display ticket numbers on iPad that you install in front of the desk. Customers then can provide immediate feedback after they finish with the agent.

Why Skiplino is good for your business?
- Know your customer waiting time:
The ability to look at the duration your customer was waiting for is a proactive approach to show empathy. You will not just welcome them with a warm greeting but you will make them feel appreciated and acknowledged by understanding how long they have been waiting in the queue.

- Know your customer needs:
You can save a lot of your time by knowing what your customer wants before coming. It will make your interaction in harmony and will make your customer more likely to come again after having such an outstanding experience.

- Access remotely:
You will never miss anything anymore; whether you are busy at home or abroad in a vacation, everything you want to know is at your fingertips. You will be able to access an analytical system through the cloud where you can monitor the queued visitors’ number per branch and all other information you need.

- View all your branches and manage your visitors stream
With Skiplino you can monitor all the activities across all your branches regardless of their geographic distances. You will be able to know statistics on which branch had more visitors, which handled more customers, and what their feedbacks were. Skiplino will make decisions for your business much more practical and relevant. With this application you will be able to distribute your staff in the right branches which will increase the productivity and make your staff's satisfaction increase significantly higher.

- Instant feedback:
Being able to monitor the feedback on the spot means you can respond to your customers’ actions directly. There is no need to wait for your customer to post something bad about your company on Social Media or tell their friends. With Skiplino you will be able to see who the satisfied and unsatisfied customers are and you can take action to make sure they are all happy.

- Social Responsibility:
Large, medium or small businesses all have to be socially responsible. Once you install Skiplino you will dramatically reduce the amount of paper used from the traditional queuing system. You will indirectly participate in reducing the number of trees being used and lead to make the world a better place for the future.

What’s New

Version 3.4.4

In the latest update, we have made some changes to improve your Skiplino experience and make your journey smoother.

At Skiplino, we are committed to continuously improving our products and services. If you encounter any difficulties, please don't hesitate to reach out to our support team at support@skiplino.com.

Ratings and Reviews

5.0 out of 5
2 Ratings

2 Ratings

App Privacy

The developer, Skiplino Technologies W.L.L, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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