RSA Support 4+

SIGHTCALL

    • Free

Screenshots

Description

The RSA Support app supports you in reporting a claim or asking policy related questions to your RoyalStar Service Representatives. The app allows the RoyalStar Service Representatives to see what you see, either by leveraging the back camera of your iOS device or by sharing your screen. To use this application, you must be invited via email or SMS or start the interaction from a webpage.

To start the video interaction, you have to download the application and return to the email or SMS or webpage to connect the session.

During the interaction you can leverage advanced capabilities as:
- HD audio
- Video frame rate auto adapts
- Live remote pointer
- 2 ways drawing and annotations
- Pause video, photos and picture saving
- Session recording

The application does not allow the Service Representative to access any data stored on your device.

What’s New

Version 5.0.5

In this release, we:
- improved the performance and stability of our app
- improved iOS 17 and iPhone 15 support
- fixed some issues with app crashes

App Privacy

The developer, SIGHTCALL, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • User Content
  • Usage Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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