ME SupportCenter Plus 4+
Customer support on the go
Zoho Corporation
-
- Free
iPhone Screenshots
Description
Need a quick and easy way to support your customers on the go? Get ManageEngine's SupportCenter Plus 11.0.
ManageEngine powers the IT of over 180,000 companies around the world, including nine out of every ten Fortune 100 companies.
ManageEngine's SupportCenter Plus iPhone app is designed with a simple, intuitive, and easy to navigate user interface to enable both your support reps and customers interact easily and solve issues in no time, every time!
SupportCenter Plus makes it easy to:
- Filter and categorize requests based on relevant and contextual criteria
- View, create, edit, delete, assign, close, reply, and forward requests
- View, add, edit, and delete notes
- View conversations and system notifications
- Add and modify time entries and resolutions for requests
What’s New
Version 1.7
- Request task billing time entry feature allows you to add billing time entries in request tasks as well (14810 and above).
- Mark billability feature lets you to modify the billability status of contract-based requests.
- Updated the sign-off and close feature with V3 API.
- New fields in time entry allow you to set billing status, mode and payment status.
- Bug fixes and improvements.
App Privacy
The developer, Zoho Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Seller
- Zoho Corporation
- Size
- 25.7 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Dutch, French, Japanese, Portuguese, Simplified Chinese, Spanish
- Age Rating
- 4+
- Copyright
- © 2023 Zoho Corporation Pvt. Ltd.
- Price
- Free