Employee Engagement Manager Brazil L +4
NICE Ltd
Desenvolvido para iPad
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- Grátis
Capturas de tela
Descrição
NICE Employee Engagement Manager (EEM) empowers you, the frontline agent, to self-manage your schedule and activities in the contact center with exceptional visibility, flexibility and control. Download the NICE EEM app to experience the following benefits:
Self-Service Scheduling, 24/7
Use the NICE EEM mobile app as a personal assistant for your contact center scheduling needs. View your hours and shifts with precision, anytime and anywhere, whether in the contact center or "on the go" outside.
Greater Schedule Control
Adjust your schedule with outstanding responsiveness and control, using EEM's in-app approval flow. No more long wait times and email exchanges with supervisors or administrators to get your schedule change requests reviewed and approved. Get it done quickly!
Better Work-Life Balance
NICE EEM can offer schedule change opportunities based on your own preferences. In EEM, you can add extra hours to your schedule, swap or trade shifts during the day and into the future; or you can give up hours/shifts on short notice. Take advantage of schedule change opportunities that are optimized for you! (Note: schedule change opportunities are made available based on the staffing operation's specific processes and needs at the subject time.)
Terms of Use:
https://eemmobileapps.nicewfm.com/privacy-doc/EEM App TOU clean.html
NOTICE: If you are not sure of your contact center granting the use of NICE EEM, please first check with an administrator at your organization that NICE EEM has been deployed in the contact center.
Novidades
Versão 3.4.0
Introducing the new feature that allows users to see AHT and ACW. Connect with your workforce administrator for more information.
Privacidade do app
NICE Ltd, responsável pelo desenvolvimento do app, indicou que as práticas de privacidade do app podem incluir o gerenciamento de dados conforme descrito abaixo. Para mais informações, consulte sua política de privacidade.
Dados não vinculados a você
Os seguintes dados podem ser coletados, mas não estão vinculados à sua identidade:
- Informações de contato
- Identificadores
As práticas de privacidade podem variar, por exemplo, com base nos recursos que você usa ou na sua idade. Saiba mais
Informações
- Venda
- NICE Ltd
- Tamanho
- 61 MB
- Categoria
- Produtividade
- Compatibilidade
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- iPhone
- Requer o iOS 13.0 ou posterior.
- iPad
- Requer o iPadOS 13.0 ou posterior.
- iPod touch
- Requer o iOS 13.0 ou posterior.
- Mac
- Requer o macOS 11.0 ou posterior e um Mac com o chip M1 da Apple ou posterior.
- Apple Vision
- Requer o visionOS 1.0 ou posterior.
- Idiomas
-
Inglês
- Classificação indicativa
- +4
- Copyright
- © NICE Employee Engagement Manager
- Preço
- Grátis