LimeChat Agent Brazil L +4
Limechat
Desenvolvido para iPhone
-
- Grátis
Capturas de tela do iPhone
Descrição
A powerful e-commerce help desk to manage, follow up & collaborate with your CX team to deliver excellent customer service on the go. Be on top of customer conversations and reduce bounce rate anytime and anywhere.
• A Single Helpdesk for ALL Your Channels
Get conversations pooled in from all mediums - Whatsapp, Messenger, Web chat, Email, Facebook, Instagram. Put conversations for follow-up, waiting, resolved, close and open so your team can take it forward without delay.
• Give Priority to Loyal + Important Customers
Find specific conversations based on tags like status, agents, starred, alert, new etc on conversations. Our AI auto-labels and prioritizes incoming queries so that you can focus your efforts on the customers that matter the most.
• Instantly + Easily Share Order Tracking Status
Get detailed information about orders associated with a conversation and convey the same to your customers within seconds. The Limechat chatbot, created exclusively for E-Com understands all possible queries related to order tracking and responds accordingly.
• Share the Latest Product Prices and Discounts
Respond to your pre-purchase visitors in one click with product details such as images, info, and discounts in an aesthetic product card. Improve conversion rates with instant responses to convert your support team into a revenue centre.
• Never Miss a Message from Your Customer
Get real-time notifications for conversations from your customers. Reduce FRT with canned responses created exclusively for D2C brands.
• Route Queries to the Best Team Member
Have a tricky customer? Let your other team members know via private notes.
• Always Stay on Top of your Key CX Metrics
Measure important CX metrics such as FRT, Resolution Time, and open conversations to get a real-time snapshot of your customer support. Break down each metrics by agents, conversation labels, days, time of day etc. to get an in-depth understanding of your team's performance.
Download the Limechat app and login using your existing details.
Novidades
Versão 1.9.2
Important update for push notifications
Privacidade do app
Limechat, responsável pelo desenvolvimento do app, indicou que as práticas de privacidade do app podem incluir o gerenciamento de dados conforme descrito abaixo. Para mais informações, consulte sua política de privacidade.
Dados não coletados
Os desenvolvedores não coletam nenhum dado deste app.
As práticas de privacidade podem variar, por exemplo, com base nos recursos que você usa ou na sua idade. Saiba mais
Informações
- Venda
- Wavicle Technologies Private Limited
- Tamanho
- 38,7 MB
- Categoria
- Utilidades
- Compatibilidade
-
- iPhone
- Requer o iOS 11.0 ou posterior.
- iPod touch
- Requer o iOS 11.0 ou posterior.
- Mac
- Requer o macOS 11.0 ou posterior e um Mac com o chip M1 da Apple ou posterior.
- Apple Vision
- Requer o visionOS 1.0 ou posterior.
- Idiomas
-
Inglês
- Classificação indicativa
- +4
- Copyright
- © 2021 Wavicle Technologies Pvt Ltd
- Preço
- Grátis