myPhonak Brazil 16 17+
Sonova AG
-
- Free
iPhone Screenshots
Description
One app to personalize your hearing experience and track health data
The new myPhonak comes with improved functionality and a new design to make your hearing experience as seamless and as tailored to your needs as possible. myPhonak provides you access to enhanced hearing controls and personalization options for your Phonak hearing aid(s) in addition to tracking your health data.*
The Remote Control enables you to easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble).
The Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely. (by appointment)
Numerous functions are available within the Health section such as Steps* and Wearing time*, including Optional goal setting*, Activity levels*, Heart rate tracking**, Distance walked and ran***.
* Available on Paradise Rechargeable, Audéo Fit, Lumity and Infinio devices
** Available on Audéo Fit only
***Available on Audéo Fit , Lumity and Infinio devices
Finally, myPhonak allows for configuration of Tap Control, setting up cleaning reminders and provides additional information, such as battery level and status of connected hearing aids and accessories.
Hearing aid compatibility:
myPhonak is compatible with Phonak hearing aids with Bluetooth® connectivity.
myPhonak can be used with:
Phonak Audéo™ I (Infinio)
Phonak CROS™ I (Infinio)
Phonak Sky™ L (Lumity)
Phonak Naída™ L (Lumity)
Phonak CROS™ L (Lumity)
Phonak Audéo Fit™ (Lumity)
Phonak Slim™ L (Lumity)
Phonak Audéo™ L (Lumity)
Phonak Audéo Life™ (Lumity)
Phonak CROS™ P (Paradise)
Phonak Audéo Fit™ (Paradise)
Phonak Audéo Life™ (Paradise)
Phonak Virto™ P-312 (Paradise)
Phonak Naída™ P (Paradise)
Phonak Audéo™ P (Paradise)
Phonak Audéo™ M (Marvel)
Phonak Bolero™ M (Marvel)
Phonak Virto™ M-312 (Marvel)
Phonak Naída™ M-SP (Marvel)
Phonak Naída™ Link M (Marvel)
Phonak Audéo™ B-Direct***
***Advanced Remote Control and Remote Support not available
Device compatibility:
iPhone 6s and newer running iOS Version 15.0 or newer. Phones with Bluetooth low energy (BT-LE) capability required.
If you want to check if your smartphone is compatible, please visit our compatibility checker: https://www.phonak.com/en-int/support/compatibility
Please find the Instruction for Use on https://www.phonak.com/en-int/hearing-devices/apps/myphonak.
IOS is a trademark of Cisco, Inc.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license.
Always seek the advice of a doctor in addition to using this app and before making any medical decisions.
The app is only available in countries where the compatible hearing instruments have received official approval for distribution.
myPhonak supports integration with Apple Health when connected to a compatible hearing aid such as Phonak Audéo Fit.
What’s New
Version 6.9.1
General bugfixes and performance improvements
Thank you for using myPhonak!
Ratings and Reviews
Ruim
Essa última atualização está horrível, o app fecha sozinho e n está fazendo acesso remoto
Developer Response ,
For app crashing issue, we recommend you to try the following troubleshooting steps:
- Check your iPhone for updates.
- Clear the app's cache & data. This can be done in the settings of your smartphone.
- Restart your phone.
- Reset of the myPhonak app which includes reinstalling the app and deleting the Bluetooth pairings and any Bluetooth settings. Please follow the app reset instructions:
https://product-support.phonak.com/s/article/How-to-repair-connection-issues-with-the-myPhonak-app-on-iPhone?language=pt_BR
If the issue still persist then please contact us at: apps@sonova.com
Regards, Sonova Apps Team
Bateria não mostra 100%
Tenho um Audeo Lumity L90 novo! Chegou no dia 10/04/24. Notei nesses dois dias de uso que ao retirar o aparelho do carregador, o aplicativo não mostra que está carregado em 100%, apenas 99%. O pessoal da ÁudioNova disse ser um “bug” no aplicativo de vocês, pois já aconteceu outras vezes com aparelhos novos, e quando eles enviam o aparelho para teste, volta como “funcionamento adequado”. Gostaria de saber se procede esse “erro” de bateria no app.
Developer Response ,
Hi, please note this is not a bug or battery / hearing aids issue. The booting process and the pairing will need some power. So whenever the hearing aids are connected to the app it is no more 100% charged.
Regards, Sonova Support Team
Precisa melhorar
O áudio do meu Phonak Paradise está baixo na captação do microfone, a Fono não conseguiu resolver. Outra coisa que incomoda é que quando você ouve uma mídia automaticamente você sai do programa atual para um outro.
Developer Response ,
Hi, could you please elaborate more about the issue you're facing with the low audio and send details to our customer support at: apps@sonova.com
We will try to evaluate the issue and get back to you.
Further, when the hearing aids receive an audio signal from the smartphone a streaming program (Bluetooth Streaming + Mic) will be activated automatically.
Regards, Sonova Apps Team
App Privacy
The developer, Sonova AG, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Seller
- Sonova AG
- Size
- 150.7 MB
- Category
- Medical
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Languages
-
English, Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- Age Rating
- 17+ Frequent/Intense Medical/Treatment Information
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- © 2024 Sonova AG
- Price
- Free