OMRON connect Brazil L +4

It’s a pain to capture the readings on a IPhone Pro, because the macro lens doesn’t kick in. The picture is always blurred or very far to recognize something.

Edited: Just figured out by accident that you have to align the screen of your Omron device on top left area of your IPhone Pro camera, so the reading occurs without problems.

Atenção a todos os usuários! Eu e diversos colegas temos constatado a lamentável política desta empresa que bloqueia o Brasil no suporte e autorização de uso de aplicativos. Posso dizer claramente quanto ao aparelho de monitoração de pressão sanguínea, modelo BP786N. Ou seja, na hora de exportar, lucrar etc, são solícitos, mas quando se trata de dar suporte e viabilizar a prioridade pela saúde dos clientes (como afirmam em sua página) se omitem! Isso é lamentável, principalmente em tempos de COVID-19!
Fiquem alertas sobre a compra de produtos da empresa!
Segue o e-mail enviado por eles em resposta à minha demanda de suporte e atenção aos muitos hipertensos que adquiriram o aparelho!


Dear Mr. Marinho,

Reference number: 02117793
Model number: BP786N - 10 Series Wireless Upper Arm Blood Pressure Monitor}


Hello, my name is Teresa.

Thank you for getting in touch with us at Omron Healthcare. We’re passionate about improving people’s lives and contributing to a better society. We’re happy to answer any questions you have about our health and wellness products.

I sincerely apologize; however, the BP786N is a US/CA unit and the app is not available outside of the US/CA.

Our FAQ page at OmronHealthcare.com can also give you further guidance.

If you still need help, please don’t hesitate to reach out to The Omron Consumer Support Center. Call 800.634.4350 or use the Chat Button on our website, OmronHealthcare.com, during business hours, Monday through Friday, 8:30 a.m. to 4:30 p.m. CST. Outside of business hours, use the Leave a Message button on OmronHealthcare.com. (Look for the small gray bar on the right side of the screen.) We will contact you the next business day.

Helping you live your healthiest life is our purpose. Please contact us with any questions or comments, we would love to learn more about your experience with Omron.

Connect with us on Facebook and Twitter!



Thank you for contacting Omron Healthcare.
Sincerely, Omron Consumer Service Representative

It’s nonsense make an app like this regional. We live in a globalized world, so, apps must go global.
With this regional policy you loose market and clients for competitors instead of build an image of a reliable and connected company.