Udrive Brazil L +4

It was the first time we used the service. It was a great experience. The car was nearby my house, it had very small scratches but overall it was brand new and clean. I would recommend it for sure!

«p»Hello,«/p»«p»Thank you for reaching out! Your ticket reference ID is - «a href="https://udrivecare.freshdesk.com/helpdesk/tickets/438995"»438995«/a». «/p»«p»One of our agents will get in touch with you within 72 hrs to answer your query. If this is an urgent query, «span style="color:rgb( 29 , 28 , 29 );font-family:, , 'applelogo' , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 248 , 248 , 248 )"» please contact us on 800837483 between 09:00 - 21:00.«/span» «/p»«div»«br /»«/div»«p»«/p»«p»«strong»While you wait, we found some answers that might be helpful.«/strong»«/p»«p»«div»«a href="https://support.udrive.ae/support/solutions/articles/77000537685?query_id=b83b9fda-ea44-4d08-8e93-519c50c48748" style='text-decoration:none; color:#448EE1; font-weight:500;'»HIVE apartment Udrive Station JVC, Dubai«/a»«div style='width:450px; text-align:justify; padding-bottom:20px;'» Introduction: In partnership with Hive, Udrive is now providing exclusive vehicles available to all Hive residents to rent. There are vehicles available for rent for a day with no deposit, fuel and parking in... «a href="https://support.udrive.ae/support/solutions/articles/77000537685?query_id=b83b9fda-ea44-4d08-8e93-519c50c48748" style='text-decoration:none; color:#448EE1;'»Read more«/a»«/div»«/div»«div»«a href="https://support.udrive.ae/support/solutions/articles/77000466173?query_id=b83b9fda-ea44-4d08-8e93-519c50c48748" style='text-decoration:none; color:#448EE1; font-weight:500;'»What do I do in case if the car's interior is damaged?«/a»«div style='width:450px; text-align:justify; padding-bottom:20px;'» You can use the report damage section on the mobile app to send us pictures of interior or exterior scratches/damages on the car.   Or you may email us the pictures of the damaged area on the car at customerservice@... «a href="https://support.udrive.ae/support/solutions/articles/77000466173?query_id=b83b9fda-ea44-4d08-8e93-519c50c48748" style='text-decoration:none; color:#448EE1;'»Read more«/a»«/div»«/div»«div»«a href="https://support.udrive.ae/support/solutions/articles/77000543836?query_id=b83b9fda-ea44-4d08-8e93-519c50c48748" style='text-decoration:none; color:#448EE1; font-weight:500;'»Does Udrive offer insurance?«/a»«div style='width:450px; text-align:justify; padding-bottom:20px;'» All Udrive vehicles come with comprehensive car insurance.    In the event of an accident please secure a valid police report. Udrive shall be able to claim insurance upon receiving the police report. «/div»«/div»«/p»«p»«/p»«p»«br /»«/p»«div style="margin:0px;padding:0px;outline:0px;font-weight:400;font-style:normal;font-size:13px;font-family:'helvetica neue' , 'helvetica' , 'arial' , sans-serif;vertical-align:baseline;border:0px;line-height:1.3;color:rgb( 24 , 50 , 71 );letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"»«span style="margin:0px;padding:0px;outline:0px;font-weight:inherit;font-style:inherit;font-size:11.5pt;font-family:'segoe ui' , sans-serif;vertical-align:baseline;border:0px;color:rgb( 0 , 0 , 0 )"»Kind Regards,«/span»«/div»«p style="margin:0in 0in 0.0001pt;padding:0px;outline:0px;font-weight:400;font-style:normal;font-size:13px;font-family:'helvetica neue' , 'helvetica' , 'arial' , sans-serif;vertical-align:baseline;border:0px;line-height:1.3;color:rgb( 24 , 50 , 71 );letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"»«span style="margin:0px;padding:0px;outline:0px;font-weight:inherit;font-style:inherit;font-size:inherit;font-family:inherit;vertical-align:baseline;border:0px"»«b style="margin:0px;padding:0px;outline:0px;font-weight:bold;font-style:inherit;font-size:inherit;font-family:inherit;vertical-align:baseline;border:0px"»«span style="margin:0px;padding:0px;outline:0px;font-weight:inherit;font-style:inherit;font-size:11.5pt;font-family:'segoe ui' , sans-serif;vertical-align:baseline;border:0px;color:rgb( 11 , 102 , 55 )"»Customer Happiness Team«/span»«/b»«/span»«/p»«p style="margin:0in 0in 0.0001pt;padding:0px;outline:0px;font-weight:400;font-style:normal;font-size:13px;font-family:'helvetica neue' , 'helvetica' , 'arial' , sans-serif;vertical-align:baseline;border:0px;line-height:1.3;color:rgb( 24 , 50 , 71 );letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"»«br /»«/p»«p style="margin:0in 0in 0.0001pt;padding:0px;outline:0px;font-weight:400;font-style:normal;font-size:13px;font-family:'helvetica neue' , 'helvetica' , 'arial' , sans-serif;vertical-align:baseline;border:0px;line-height:1.3;color:rgb( 24 , 50 , 71 );letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"»«br /»«/p»«p style="margin:0in 0in 0.0001pt;padding:0px;outline:0px;font-weight:400;font-style:normal;font-size:13px;font-family:'helvetica neue' , 'helvetica' , 'arial' , sans-serif;vertical-align:baseline;border:0px;line-height:1.3;color:rgb( 24 , 50 , 71 );letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"»«br /»«/p»

It's the second time I used u drive and the cleanliness special at the window to drive is too dirty, please follow up with the cars

Hi   This is to acknowledge that we have received your query and created a ticket with reference id  439006 We usually respond within 4 to 24 hours. If you have an urgent inquiry feel free to reach out to us on our 24/7 toll free number 800-837483 OR 800-UDRIVE We thank you for your patience. Kind Regards, Customer Service Team         Dubai Media City, Dubai, UAE Toll Free: 800-UDRIVE (800-837483) W: www.udrive.ae | E: customerservice@udrive.ae

The app doesn’t work properly, I can’t complete my registration. I’m having a hard time to even select the right day off birthday (i press one date and other date is loaded) . And every time I try to take a picture of my documents the app closes and I had to start all over.

Hi   This is to acknowledge that we have received your query and created a ticket with reference id  439000 We usually respond within 4 to 24 hours. If you have an urgent inquiry feel free to reach out to us on our 24/7 toll free number 800-837483 OR 800-UDRIVE We thank you for your patience. Kind Regards, Customer Service Team         Dubai Media City, Dubai, UAE Toll Free: 800-UDRIVE (800-837483) W: www.udrive.ae | E: customerservice@udrive.ae