WiZ Connected Brazil L +4

Gostei bastante da nova versão, só não entendo como não existe um modo mais completo de customização das lâmpadas. Por exemplo, os modos Natal ou halloween. Porém, completamente configuráveis.

Oi.

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The v. 2 app has an uglier UI, worse UX and works badly.

I'll keep using v. 1, so it would be great to not have to close a pop-up asking me to update it every time I open the app.

Maybe a future v. 3 worthes the update, so why not to throw away this glitchy, bad looking app and start from the scratch?

Hi.

Thank you for leaving us a review and we appreciate your feedback on our updated WiZ Connected application as well as the WiZ Legacy application.

We would like to apologize for the inconvenience you faced while using the updated WiZ Connected application and please know that we are always here for you if you require any assistance.

To contact us, please reach out to our support team via chat support by opening your WiZ Connected application, proceed to "Settings" and tap "Help Center". Once you are there, you may start a live chat with our support team or by e-mail as well, based on your convenience and preference.

I loved the old app. Never had a SINGLE problem with it. The new one doesn’t work. I can’t connect my lights. Both automatic and manual process stop working after a while. I hope they fix this or I’ll have to trash my lights which I used for years.

Hi Ed.

Thank you for leaving us a review and we would like to apologize if you are not able to pair your lights on the updated WiZ Connected application.

We do have a pairing troubleshooting FAQ link below for self-help options and you can tap the "Contact us" option at the bottom of the FAQ for further assistance.

https://signify.co/3R2JijY

Additionally, you may reach out to our support team via chat support as well by opening your WiZ Connected application, proceed to "Settings" and tap "Help Center". Once you are there, you may start a live chat with our support team or by e-mail as well, based on your convenience and preference.

We look forward to resolving your pairing issues.