LivePerson Agent App 4+

Message consumers on the go

LivePerson inc.

Designed for iPad

    • Free

Screenshots

Description

The LivePerson Agent App provides real time messaging between you and your consumers anytime and from any location.

Take your engagements on the go and never miss an opportunity to create a meaningful connection.

Key features:
• Connect using real time messaging with your consumers
• Receive push notifications whenever your consumers request to connect with you
• View and manage your assigned agents conversations
• Control your availability, as new connections might come at any time!
• A seamless match to your Conversation Cloud Agent Workspace web platform

What’s New

Version 2.8.4

- Implemented Consumer message channel indicator in AgentApp
- Implemented feature Sorting Page navigation widget
- Implemented feature Permission to control Back to Queue
- Implemented feature Takeover in AgentApp
- Flurry added some more events and page views, corrected app version
- Fixed Formatted text appears with HTML tags in the notifications and My Conversations List
- Fixed PCI form : It should not be possible for joined Agent Manager to send secure forms
- Fixed Landscape mode : click near the image opens the preview
- Fixed Incorrect timestamp format in the notes (as in USA)

App Privacy

The developer, LivePerson inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contact Info
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

More By This Developer

You Might Also Like

Dragon APPraise
Business
My Hood by SalesHood
Productivity
Ziwo Agent
Business
Gubagoo
Business
Kommunicate Support Desk
Business
OneMob Recorder
Business