Cegeka Horizon 4+

Cegeka NV

    • Free

Screenshots

Description

The app offers the following functionalities:
The dashboard gives you an overview of the tickets that need input, tickets that are active and tickets that were (recently) changed
You can search all tickets - either from the dashboard or the list of tickets – using an extensive number of relevant filters
You can create new tickets and add attachments which can be selected from a list of documents or created by using your camera
You can update existing tickets with any comments or attachments that are needed for resolving the ticket
With one click, you can contact the service desk or your primary contact person at Cegeka for the services you subscribe to
If you see room for improvement, we would like to know! Input on the usability, functionalities and features is very welcome.

What’s New

Version 1.6.4

The latest app version provides the following new features:
Monitoring filter on tickets list
Confirmation message whether the ticket was successfully created or not
Health KPIs metrics overview (available to users with the dedicated permission)

App Privacy

The developer, Cegeka NV, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • User Content

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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