eDispatches 4+

Serving Responders Since 2004

Penguin Management, Inc.

    • Free

Screenshots

Description

Companion app for the eDispatches service. Requires that your agency is already a subscriber.

The eDispatches service is available to emergency response agencies and their members. Hundreds of thousands of people rely on the eDispatches system all across North America.

With the eDispatches app members can:
• Receive push notifications for emergency incidents
• Listen to audio dispatches
• View CAD alerts sent by the dispatch center
• View member response, including location, during current incidents
• Mark the location of hydrants & points of interest
• View member availability for future incidents
• Generate maps & driving directions
• View past alerts
• Hear streaming audio from your eDispatches equipment
• Adjust settings for alert notifications

With additional permissions, members can:
• Send mass messages
• Request availability updates from members

What’s New

Version 4.8.1

# Announcement
We are excited to announce that eDispatches has joined RapidSOS, the trusted intelligent safety platform transforming public safety!

# New Features
- Introducing Caller Location! You can now view a 9-1-1 caller’s exact location in near real time thanks to this amazing feature, powered by RapidSOS!
- Do you use ESO? You can now use your CAD data to start your NFIRS report directly with one tap, right from the eDispatches app!

# Updates
- Added support for iOS 18.
- We’ve improved the startup time for the eDispatches app.

# Bug Fixes
- On the Map Filters view, the Layers section was being titled 'Points of Interest' and the Points of Interest section did not have a title. Whoops!
- When viewing a CAD alert, the Scene might not be properly centered.
- When viewing the details of a CAD alert, phone numbers that included a country code might not be formatted properly.

# Notes
- Caller Location relies on data provided in your CAD message. Contact us for more information!

App Privacy

The developer, Penguin Management, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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